SeaWorld Orlando is located at 7007 SeaWorld Drive, Orlando FL, 32821, near the intersection of Interstate 4 and FL 528, about 10 minutes south of downtown Orlando and 15 minutes from Orlando International Airport (MCO).

Pets are not permitted in the SeaWorld Orlando park, however, we do have a pet kennel located outside the SeaWorld Orlando park main entrance. Service animals are permitted at the SeaWorld Orlando park. We have 31 kennels ranging in size from small to extra large. The pet boarding building is located at the front entrance of SeaWorld Orlando, on the right hand side of the entry plaza. Kennels are $15 per day, $10 for Pass Members. Credit Only - Cash Not Accepted.

SeaWorld Orlando admission tickets includes all rides, shows, and exhibits.

SeaWorld Orlando offers single and double strollers for rent on a first-come, first-served basis at the rental shop near Guest Services.

SeaWorld Orlando has bicycle racks for your use. The racks are conveniently located outside the Main Gate Plaza.

SeaWorld Orlando has three different sized lockers available for daily rent. The lockers are located near the SeaWorld Orlando park entrance, ranging from 13”x7.5” to 22”x13.5” in size. Small single-use lockers are also available at Journey to Atlantis®, Kraken®, Manta®, Mako®, Ice Breaker™ and Pipeline: The Surf Coaster for a small rental fee.

SeaWorld Orlando does offer wheelchairs and ECVs on a first-come, first-served basis at the rental shop.

SeaWorld Orlando merchandise, souvenirs, and gifts can be purchased either on the day of your visit or from the comfort of your home by visiting www.seaworldshop.com

SeaWorld Orlando offers a variety of offerings for company meetings, picnics, private events and more. Click here for more information about the opportunities available.

Yes, as long as the tickets haven't been used at the park. Simply log in with the e-mail address you used to purchase the tickets and click on Order History. You can reprint your eTickets or reservation confirmations there. Click here to log in.

Shop all you want without carrying your large purchases by using "Package Pick-Up." Your merchandise will be waiting at the SeaWorld Store.

SeaWorld Orlando does not require an admission ticket for children ages 2 and younger.

Minors (guests who are younger than 18 years of age) are not required to present photo ID to enter SeaWorld Orlando.

SeaWorld Orlando rides and attractions occasionally close for improvements and scheduled maintenance for the safety of our guests and animals. Please visit our SeaWorld attraction schedule page to view our current list of scheduled closures.

SeaWorld Orlando has a discounted ticket program called Waves of Honor. Active military personnel can have complementary admission and veterans are eligible for 50% admission discount.

Click here for our Waves of Honor Program. Waves of Honor admission is valid at SeaWorld only and does not include Aquatica, SeaWorld's Water Orlando park.

SeaWorld Orlando requires children 3 and older to have an admission ticket or Annual Pass. Children 2 years old and younger receive free admission to SeaWorld Orlando.

Except when participating in an event intended for young guests such as our SeaWorld Camps or sleepovers, SeaWorld Orlando requires that visitors 13 and younger be accompanied by an adult. Tours and Interaction Programs require anyone under 18 to be accompanied by a paid adult in order to participate.

World Orlando is committed to providing an inclusive and welcoming experience for all guests. Our comprehensive Accessibility Information page includes details about available accommodations for physical, visual, hearing, autism, and sensory needs, as well as food allergies and service animal guidance.

You’ll also find information about ride access, mobility devices, restrooms, parking, and more. A downloadable Accessibility Guide is available to help you plan your visit.

If you have questions or need assistance, please email [email protected] or call (407) 545-5550. You can also visit Guest Relations inside the park entrance.

Yes, SeaWorld Orlando has guides for guest with disabilities. You can find the accessibility guide by clicking here.

SeaWorld Orlando has a lost and found for park guests located near the park entrance. If you have recently visited SeaWorld Orlando and lost an item, please contact us here to report your missing item. SeaWorld Orlando is not responsible for lost, missing, or stolen personal property.

SeaWorld Orlando is a cashless park, but ATMs are available should a withdrawal be necessary before leaving the park.

SeaWorld Orlando has fireworks certain times during the year, including New Year's Eve, select summer nights as part of our Summer Spectacular event, and an enhanced fireworks show on the 4th of July. Please see the event lineup here for timing.

There are opportunities for meetings and special events at SeaWorld Orlando. Visit our group events page to learn more.

There is an ocean of opportunities for students to learn at SeaWorld Orlando. Check out our amazing camps, field trips, and special offers for teachers here.

SeaWorld Orlando does have Quick Queue – Save time and skip the lines on select rides and attractions! Enjoy priority entrance at participating rides.

Reserved Seating – Guarantee a great seat without standing in line at select shows and presentations!

Find out how you can upgrade your day here.

SeaWorld Orlando has daily orca presentations. Please check the event schedule for show times and updates.

SeaWorld Orlando allows cancelation and changes to reservations, with certain requirements. To cancel your SeaWorld Orlando vacation package reservation, please call us at 407-545-5550. You can cancel without any fees at least 72 hours prior to your vacation package reservation arrival date. There will be no refunds for cancellations made within 72 hours of the vacation package reservation arrival date. You will receive no refund if a cancellation is made the day of or after your arrival date. Unused portions of your vacation package will not be refunded.

There is no charge for the first change made to a reservation, as long as it is 24 hours before the reservation date. There will be a non-refundable charge for changes made within 24 hours of the reservation or if more than one change is made. You can cancel without any fees at least 24 hours prior to your reservation. There will be a non-refundable charge for cancellations made within 24 hours of the reservation. You will receive no refund if a cancellation is made the day of or after your arrival date. Unused portions of packages will not be refunded.

For non-animal experience or amenity reservations, there is no charge for the first change made, as long as it is 24 hours before the reservation date. There will be a non-refundable charge for changes made within 24 hours of a reservation or if more than one change is made. You can cancel a non-animal experience or amenity reservation without any fees at least 24 hours prior to your reservation. There will be a non-refundable charge for cancellations made within 24 hours of the reservation. You will receive no refund if a cancellation is made the day of or after your arrival date. Unused portions of packages will not be refunded. For animal experience reservations, there is no charge for the first change made, as long as it is 48 hours before the reservation date. There will be a non-refundable charge for changes made within 48 hours of a reservation or if more than one change is made. You can cancel an animal experience reservation without any fees at least 48 hours prior to your reservation. There will be a non-refundable charge for cancellations made within 48 hours of the reservation. You will receive no refund if a cancellation is made within 48 hours of the reservation. Unused portions of packages will not be refunded.

SeaWorld Orlando offers many exclusive park experiences. Tours or animal encounters can be booked online here to reserve your spot or stop by SeaWorld Orlando Guest Services during your visit for availability.

SeaWorld Orlando is located at
7007 SeaWorld Drive,
Orlando FL, 32821

Click here for directions.

SeaWorld Orlando allows guests to re-enter the park with a proper hand stamp and valid admissions ticket.

Before leaving SeaWorld Orlando, guests must get their hand stamped. When guests return to the SeaWorld Orlando park they must enter through the SeaWorld Entrance with a proper hand stamp and SeaWorld admission ticket or re-entry will not be allowed.

SeaWorld Orlando has an EZpay program. EZpay is a monthly payment program that requires a 12 month commitment. Pass members will automatically remain on EZpay on a month-to-month basis after that commitment is met. Your credit card is automatically billed every month thereafter for 11 months. After you sign up for EZpay, you can come redeem your Pass at the SeaWorld Orlando park. In order to redeem your EZpay Passes, the credit card holder must be present with the proper identification.

SeaWorld Orlando has many hotels nearby. Please visit our Hotel Packages page for more detail about hotels and to book your hotel.

SeaWorld Orlando ticket prices are available online here.

SeaWorld Orlando offers AAA admission discounts. Please visit any ticket booth or Guest Services with your AAA card to receive a discount on a one-day admission ticket.

You can store your belongings in lockers when you visit SeaWorld Orlando. Lockers are located just inside the SeaWorld Orlando Main Entrance. Multiple sized lockers are available for a daily rental fee.

Guests to SeaWorld Orlando can use the Quick Queue® program to skip long lines. More information about the SeaWorld Orlando Quick Queue is here.

SeaWorld Orlando offers free Wi-Fi to our guests but please note that signal reception may vary by location and device type. After entering the SeaWorld Orlando park, select SeaWorldGuest to connect.

SeaWorld Orlando has a daily bus service through public transportation, airport shuttle service, and taxis or ride shares.

Here are the local transportation options for SeaWorld Orlando: Orlando Public Transit and SeaWorld Orlando Airport Shuttle Service.

No outside food, beverages, or coolers are allowed to be brought into SeaWorld Orlando, except you may bring a bottle of water or a refillable water bottle. Exceptions may be made for Guests with special dietary needs, including food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods.

Learn more about our unique dining programs offered at SeaWorld Orlando.

Review SeaWorld Orlando’s important information regarding guests with food allergies.

Reprints of SeaWorld Orlando Annual Passes will be issued at the SeaWorld Orlando Ticket Services windows just outside of the Entrance turnstiles. Adults must present valid government-issued photo identification in order to receive their reprinted SeaWorld Orlando Annual Pass. One free reprint will be granted per 12 month period, each reprint after will require a $5 replacement fee.

Unfortunately, at this time, we do not have electric charging stations available.

SeaWorld Orlando offers general and preferred parking to our guests. Save money by purchasing your SeaWorld Orlando parking pass in advance here. Cash not accepted if paying upon entry.

Florida Silver Pass Members receive complimentary general SeaWorld Orlando parking. Florida Gold Pass Members and Florida Platinum Annual Pass Members receive complimentary general SeaWorld Orlando parking and preferred SeaWorld Orlando parking (limited availability).

Parking Passes are non-refundable. Rebooking requires at least 24 hours' advance notice.

SeaWorld Orlando park hours vary throughout the year. You can view our SeaWorld Orlando park hours online before you plan your visit.

The following accounts represent all of our Orlando SeaWorld parks: SeaWorld, Discovery Cove, and Aquatica:

Facebook:
www.facebook.com/SeaWorldOrlando
www.facebook.com/DiscoveryCove
www.facebook.com/AquaticaOrlando

Twitter:
@SeaWorld

Instagram:
@SeaWorldOrlando
@DiscoveryCove
@AquaticaOrlando

TikTok:
@seaworldorlando
@discoverycove

YouTube:
www.youtube.com/SeaWorldOrlando

SeaWorld Orlando has posted safety signs near each attraction, which include any height requirements or other restrictions. As each attraction is unique, guests are encouraged to reference each posted safety warning sign at the ride entrance. Height requirements for each attraction are listed below:

Penguin Trek: Guests between 48" and 54" tall must be accompanied by a supervising companion (a guest who is 14 years of age or older).

Pipeline: The Surf Coaster: 54" (137 cm) or taller. Maximum height 78".

Ice Breaker™: 48" (122 cm) or taller.
Guests between 48" and 54" tall must be accompanied by a supervising companion (a guest who is 14 years of age or older).

Journey to Atlantis®: 42" (107 cm) or taller.
Guests between 42" and 48" tall must be accompanied by a supervising companion (a guest who is 14 years of age or older).

Kraken®: 54" (137 cm) or taller.

Infinity Falls™: 42" (107 cm) - 78" (192 cm).

;Elmo's Choo Choo Train: 36" (91 cm) or taller.
Guests below 36" must be accompanied by a supervising companion.
Hand held infants may not ride these rides.

Abby's Flower Tower - Cookie Drop! - Slimey's Slider: 42" (107 cm) or taller.
Guests shorter than 42" tall must be accompanied by a supervising companion.
Hand held infants may not ride these rides.

Super Grover's Box Car Derby: 38" (97 cm) or taller with supervision companion.
Guests who are between 38" and 40.9" tall must be accompanied by a supervising companion.
Sunny Day Carousel: 42" (107 cm) or taller.
Guests shorter than 42" tall must be accompanied by a supervising companion.
Hand held infants may ride permitted they sit on the bench with a supervising companion.

Sky Tower: 48" (122 cm) or taller.
Guests under 48" tall must be accompanied by a supervising companion.
Hand held infants are permitted to ride with a supervising companion.

Manta® 54" (137 cm) or taller.

Mako™: 54" (137 cm) or taller.

Paddle Boats 56" (142 cm) or taller.
Guests under 56" tall must be accompanied by a supervising companion.

SeaWorld Orlando has shows and presentations throughout the day. Please see the schedule here for times.

SeaWorld Orlando accepts MasterCard, Visa, American Express, Discover and JCB at all ticket booths, restaurants and gift shops with proper identification. We also provide ATMs throughout the SeaWorld Orlando park for your convenience.

Restaurants and concession stands at SeaWorld Orlando are located throughout the SeaWorld Orlando park. Large hard or soft coolers, glass containers, food, drinks and picnic lunches may not be taken into SeaWorld Orlando park. Guests with special diets, baby formula or baby food may bring their items into the SeaWorld Orlando park.

Learn more about our unique dining programs offered at SeaWorld Orlando.

Review SeaWorld Orlando's important information regarding guests with food allergies.

Guests wanting to make seating arrangements at Sharks Underwater Grill® can do so by visiting the host/hostess stand in front of the restaurant on the day of their visit. Reservations can be made in person after 10 a.m. the day of your visit.

SeaWorld Orlando admission includes all shows, exhibits, aquariums, and rides (except Paddle Boats & Skytower). Dining experiences, animal tours and interactions, front-of-the-line passes, SeaWorld Orlando park food and merchandise and other upgrades are optional and an additional cost. Advanced reservations for upgraded experiences are recommended and can be made online.

SeaWorld Orlando Pass members receive unlimited admission to the SeaWorld Orlando park on regular operating days, free or discounted SeaWorld Orlando parking, discounts off food and merchandise in the SeaWorld Orlando park for Gold and Platinum Pass Members, and online coupons, including reduced admission for family and friends for Gold and Platinum Pass Members. Click here for the latest updates and savings.

SeaWorld Orlando has 8 total restaurants included in All-Day Dining Deal at SeaWorld Orlando. Voyager's Smokehouse, Expedition Café, Captain Pete's Hot Dogs, Seafire Grill, Lakeside Grill, Altitude Burgers, Panini Bistro, and Waterway Grill.

SeaWorld Orlando accepts American Express, Discover, Mastercard, and Visa credit cards and most debit cards, as well as Apple Pay and Google Pay. We also have Cash-to-Card kiosks conveniently located throughout the park where you can transfer your cash (free of charge) to a Visa prepaid debit card.

SeaWorld Orlando provides for pass reprints at the Guest Services office. If your passes were forgotten, please proceed to Guest Services at the front of the SeaWorld Orlando park. Lost passes will be replaced for a $5.00 plus tax fee. Exchanges for damaged and/or faded passes are free. There is a nominal processing fee for all other replacements. Pass member must show photo I.D.

A SeaWorld Orlando eTicket lets you purchase and print tickets from the convenience of home; meaning no time spent waiting for tickets to arrive in the mail. Plus, if you lose your eTicket, all you have to do is print another copy.

SeaWorld Orlando’s zero change fee policy allows Guest to change previously made admissions date-specific ticket purchases to a different date by calling 407-545-5550 between 9:00 a.m. and 6:00 p.m. EST. Additional cost applies for dates with higher ticket prices. No refund or credit is given for changes from dates with higher prices to dates with lower prices. Tickets, Passes, Membership, and Fun Cards are nonrefundable, nontransferable, revocable, and may not be redeemed for cash. Other restrictions may apply.

Most in-park experiences and products may be rescheduled 1 or more times with no fee if rebooked at least 24-48 hours prior to date of reservation (product-dependent) by calling 407-545-5550 between 9:00 a.m. and 6:00 p.m. EST. Please see specific reservation product descriptions and disclaimers for cancellation policy.

SeaWorld Orlando has four different levels of annual passes. The Bronze, Silver, and Gold Passes are valid only at SeaWorld Orlando or SeaWorld & Aquatica Orlando depending on which Pass you purchase, and is valid for 1 full year. The Platinum Pass allows entry to all SeaWorld parks (excluding Discovery Cove) and is valid for 1 full year. There are also a few differences in benefits. Click here for more Pass information.

SeaWorld Orlando is a family destination, and requires that guests wear appropriate clothing while in the SeaWorld Orlando park. Shirts, shoes and pants/shorts must be worn at all times (swim attire permitted at Aquatica). Clothing with suggestive or explicit language or insulting statements is considered inappropriate SeaWorld Orlando park attire.

The SeaWorld Orlando email newsletter is sent out each month with updates on SeaWorld Orlando park news, special offers and all that’s new at SeaWorld Orlando. Join now!

SeaWorld Orlando's mailing address is:
7007 SeaWorld Drive,
Orlando FL, 32821

Click here for directions.

SeaWorld Orlando's phone number is 407-545-5550

SeaWorld Orlando prohibits the following items to maintain a safe environment for all guests and ambassadors. We thank you for your understanding and cooperation.

Weapons of any kind or objects that appear to be weapons (to include self-defense sprays, pocket knives, toy guns, squirt guns, water blasters, etc.);
• Recreational devices such as drones, remote-controlled toys, skateboards, scooters, shoes with built-in wheels, roller and inline skates;
• Alcoholic beverages, marijuana, drug paraphernalia or other illegal substances;
• Glass containers (excluding small baby food jars) and plastic straws;
• Face masks worn by adults that are not medically required or religious in nature;
• Wheeled mobility devices with less than 3 wheels or devices that cannot maintain stability and balance when stopped, unpowered or unoccupied;
• Flags, banners, signs, or voice amplification devices used for the purpose of conducting demonstrations or to incite a crowd;
• Large markers, permanent pens and spray paint;
• Fireworks and other flammable items;
• Laser pens, laser pointers or similar focused light devices;
• Articles of clothing with offensive language or images.

To help maintain a safe environment for all guests, employees, and animals, the following security measures are in place:

All guests must pass through walk-through or handheld metal detectors prior to entry.

All bags, backpacks, strollers, and personal items are subject to inspection.

Items deemed unsafe or inappropriate will not be permitted inside the park.

Guests are encouraged to leave unnecessary items in their vehicles to expedite entry.

SeaWorld Orlando is not responsible for fire, theft, damage, or loss of vehicles or belongings left inside them.

SeaWorld Orlando tickets can be printed for you at Guest Services. You will need the credit card you used to order the tickets, I.D. and your order confirmation number. You can also present your tickets on the SeaWorld app, or simply on your phone, with valid Photo I.D.

SeaWorld Orlando park hours vary throughout the year. Be sure to check the SeaWorld Orlando homepage or the app for opening and closing times.

SeaWorld Orlando tickets can be purchased online before you visit the SeaWorld Orlando park. Tickets are required for all guests ages 3 and older.

SeaWorld Orlando has a digital map feature on the SeaWorld App to help you find your way during your visit or download a park map here.

Guest Services is located near the entrance of the SeaWorld Orlando park. Our friendly Ambassadors are here to help you have an amazing day at SeaWorld Orlando. Below are some of the many services provided at this location:

• Ticket upgrades
• Booking tours or animal encounters
• Show information
• Guides for guests with disabilities
• Assistance for lost parties

We are committed to providing a welcoming, safe, and respectful environment for all who visit our park. To support that goal, we ask that all guests follow the guidelines below. These expectations help maintain an experience that is enjoyable for everyone.

By entering the park, guests accept personal responsibility for following all posted signage, verbal instructions, and the policies outlined in this Code of Conduct. Behavior that disrupts the experience of others, creates a safety concern, or interferes with park operations may result in removal from the park without refund and possibly issuance of a trespass notice. The park reserves the right to modify policies at any time.

Guest Behavior & Conduct

• Treat all employees and guests with courtesy and respect. Aggressive or inappropriate behavior towards employees or guests will not be tolerated.
• Use of profanity, offensive gestures, and verbal harassment are not allowed.

• Horseplay or unsafe behavior while riding, including standing, stopping, misusing equipment, or exiting before directed, may lead to serious injury or death.

• Unauthorized access to ride restricted areas, animal habitats, or any other closed or back-of-house areas, including non-operating rides or theaters or stadiums outside of scheduled showtimes, is strictly prohibited. Bypassing doors, signage, or barriers to access these areas is not permitted and may lead to serious injury or death.

• Follow all posted signs at each attraction and listen to verbal instructions from park staff.
• Please walk; do not run while in the park. Inciting others to run, blocking walkways, or forming large groups in congested areas is not permitted.
• Cutting or jumping ahead in line is not permitted.
• Those under the influence of alcohol, drugs, or other controlled substances will not be permitted to enter or remain in the park.
• Secure all loose items before boarding rides. Items must be left behind or secured in a pocket for the duration of the ride. Failure to comply may result in denied boarding.
• Theft of park or guest property, equipment, merchandise, or food & beverage is prohibited.
• Vandalizing or intentionally damaging park property is prohibited.
• Report all injuries before leaving the park.

Appropriate Attire & Personal Items

• Proper attire, including shirts and shoes, must be worn at all times.
• Clothing or visible tattoos that display offensive or inappropriate content are not permitted.
• The use of external speakers, portable amplifiers, or other devices that emit loud or disruptive sound is not permitted.
• Selfie sticks or similar extension devices may not be used in queues, rides, or heavily congested areas.

• Costumes and costume masks are only permitted for children under the age of 13 during park-sponsored Halloween events.

Prohibited Items

• Weapons of any kind, including firearms, knives, ammunition, or sharp objects.
• Self-defense items such as pepper spray, mace, or restraining devices.
• Drugs and all illegal items, substances, and paraphernalia.
• Glass containers; exceptions may be made for baby food or medicine.
• Coolers, luggage, or wheeled bags.
• Tents, canopies, or portable grills.
• Squirt guns or water toys.
• Portable stereos or amplified sound equipment.

The safety of our guests and employees has always been our top priority at SeaWorld Orlando

We’re committed to keeping SeaWorld Orlando a place where guests of all ages can come together to enjoy everything our park has to offer.

As part of our commitment, a chaperone policy may be activated on select dates.

SeaWorld Orlando reserves the right to activate and enforce the Chaperone Policy at any time without prior notice.

Chaperone Policy Details

• All guests 15 years of age or younger must be accompanied by a chaperone who is at least 21 years old to be admitted to, or remain in, the park.
• Chaperones must present a valid government-issued photo ID with date of birth upon entry.
• One (1) chaperone may accompany no more than ten (10) guests aged 15 or younger per day.
• Chaperones must enter the park with their group, remain inside the park for the duration of the visit, and be reachable by phone at all times.
• Guests aged 15 or younger who are found inside the park without a chaperone present and reachable by phone will be subject to ejection without a refund.
• Guests 16 years of age or older who are not accompanied by a chaperone must be able to present a valid government-issued photo ID with date of birth to verify their age. If proof of age cannot be verified, guests may be denied entry.

• This policy applies to all ticket holders, Fun Card holders and Pass Members.

  Notice To Parents And Guardians:

  Parents, guardians, and chaperones are responsible for the behavior and supervision of the minors under their supervision. While we strongly recommend that minors under the age of 18 be accompanied by an adult, SeaWorld Orlando does not assume responsibility or liability for unattended minors. Parents, guardians, and chaperones may be held legally liable for the actions of the minors under their supervision. 

  Chaperone Policy FAQs

  Why Are You Implementing This Policy?

• At SeaWorld Orlando, we’re committed to providing a safe, family-friendly environment that our guests know and love. In recent years, amusement parks and other large entertainment venues have seen a rise in disruptive and inappropriate behavior. This updated policy helps us maintain the respectful and welcoming atmosphere our guests expect and deserve.

  I Am Part Of A Pre-Scheduled Company Event Or School Group. Does This Policy Apply?

• The chaperone policy still applies to pre-scheduled company events and school groups. If you purchased tickets through our Group Sales department and have questions, please contact your Group Sales representative.

  Does The Chaperone Need To Stay With The Group The Entire Time?

• Chaperones must enter the park with their group, remain inside the park for the duration of the visit, and be reachable by phone at all times.

  How Many Guests Can One Chaperone Supervise?

• One (1) chaperone may accompany no more than ten (10) guests aged 15 or younger per day.

  What Happens If Guests Aged 15 Or Younger Do Not Have A Chaperone?

• They will not be permitted to enter or remain in the park without a chaperone who is at least 21 years old and has a valid government-issued photo ID.

  Can I Show A Picture Of My Photo ID?

• Pictures of IDs are not accepted.

Why are you implementing this policy?

• At SeaWorld Orlando, we’re committed to providing a safe, family-friendly environment that our guests know and love. In recent years, amusement parks and other large entertainment venues have seen a rise in disruptive and inappropriate behavior. This updated policy helps us maintain the welcoming atmosphere our park is known for—so every guest can enjoy their visit and leave looking forward to their next adventure with us. 

I am part of a pre-scheduled company event or school group. Does this policy apply?

• The chaperone policy still applies to pre-scheduled company events and school groups. If you purchased tickets through our Group Sales department and have questions, please contact your Group Sales representative. 

Does the chaperone need to stay with the group the entire time?

• Chaperones must enter the park with their group, remain inside the park for the duration of the visit, and be reachable by phone at all times. 

How many guests can one chaperone supervise? 

• One (1) chaperone may accompany no more than ten (10) guests aged 15 or younger per day.

What happens if guests aged 15 or younger do not have a chaperone?

• They will not be permitted to enter or remain in the park without a chaperone who is at least 21 years old and has a valid government-issued photo ID.

Can I show a picture of my photo ID?

• Pictures of IDs are not accepted.