Frequently Asked Questions

SeaWorld Orlando park hours vary throughout the year. You can view our SeaWorld Orlando park hours online before you plan your visit.

SeaWorld Orlando park hours vary throughout the year. Be sure to check the SeaWorld Orlando homepage or the app for opening and closing times.

Restaurants and concession stands at SeaWorld Orlando are located throughout the SeaWorld Orlando park. Large hard or soft coolers, glass containers, food, drinks and picnic lunches may not be taken into SeaWorld Orlando park. Guests with special diets, baby formula or baby food may bring their items into the SeaWorld Orlando park.

Learn more about our unique dining programs offered at SeaWorld Orlando.

Review SeaWorld Orlando's important information regarding guests with food allergies.

Guests wanting to make seating arrangements at Sharks Underwater Grill® can do so by visiting the host/hostess stand in front of the restaurant on the day of their visit. Reservations can be made in person after 10 a.m. the day of your visit.

SeaWorld Orlando has daily orca presentations. Please check the event schedule for show times and updates.

SeaWorld Orlando is committed to providing a safe and enjoyable environment for all guests. The SeaWorld Orlando Accessibility Guide provides an overview of services and facilities available for guests with disabilities, including information pertaining to rides, shows and exhibits. You can find the accessibility guide by clicking here.

Yes, SeaWorld Orlando has guides for guest with disabilities. You can find the accessibility guide by clicking here.

SeaWorld Orlando offers many exclusive park experiences. Tours or animal encounters can be booked online here to reserve your spot or stop by SeaWorld Orlando Guest Services during your visit for availability.

SeaWorld Orlando has many hotels nearby. Please visit our Hotel Packages page for more detail about hotels and to book your hotel.

SeaWorld Orlando has a lost and found for park guest. If you have recently visited SeaWorld Orlando and lost an item, please contact us here to report your missing item. SeaWorld Orlando is not responsible for lost, missing or stolen personal property.

Guests to SeaWorld Orlando are asked to claim or report lost items at the Lost and Found window located just inside the Main Entrance. Ride attendants are not responsible for articles left on ride platforms. Loose articles are not permitted in the ride queue lines or on our major attractions. This includes but are not limited to, bags and purses, cameras, cell phones, hats, keys and wallets. Items must be safely secured in a sealed pocket, a waist pack, left in a locker or with a non-rider. SeaWorld Orlando and SeaWorld Parks & Entertainment are not responsible for lost or damaged articles. Items are kept at Lost and Found for seven days. To report a lost or found item online, please click here.

SeaWorld Orlando offers general and preferred parking to our guests. Save money by purchasing your SeaWorld Orlando parking pass in advance here. Cash not accepted if paying upon entry.

Florida Silver Pass Members receive complimentary general SeaWorld Orlando parking. Florida Gold Pass Members and Florida Platinum Annual Pass Members receive complimentary general SeaWorld Orlando parking and preferred SeaWorld Orlando parking (limited availability).

Parking Passes are non-refundable. Rebooking requires at least 24 hours' advance notice.

For your convenience, we offer three charging stations for Electric Vehicles. There will be no charge for using the charging stations, but are available on a first-come, first-served basis. Please ask an Ambassador for directions upon your arrival to the park.

SeaWorld Orlando has fireworks certain times during the year, including New Year's Eve, select summer nights as part of our Summer Spectacular event, and an enhanced fireworks show on the 4th of July. Please see the event lineup here for timing.

SeaWorld Orlando offers single and double strollers for rent on a first-come, first-served basis at the rental shop near Guest Services.

SeaWorld Orlando does offer wheelchairs and ECVs on a first-come, first-served basis at the rental shop.

SeaWorld Orlando admission tickets includes all rides, shows, and exhibits.

Reprints of SeaWorld Orlando Annual Passes will be issued at the SeaWorld Orlando Ticket Services windows just outside of the Entrance turnstiles. Adults must present valid government-issued photo identification in order to receive their reprinted SeaWorld Orlando Annual Pass. One free reprint will be granted per 12 month period, each reprint after will require a $5 replacement fee.

Yes, SeaWorld Orlando has ATMs that are located throughout the SeaWorld Orlando park.

SeaWorld Orlando is a family destination, and requires that guests wear appropriate clothing while in the SeaWorld Orlando park. Shirts, shoes and pants/shorts must be worn at all times (swim attire permitted at Aquatica). Clothing with suggestive or explicit language or insulting statements is considered inappropriate SeaWorld Orlando park attire.

SeaWorld Orlando has posted safety signs near each attraction, which include any height requirements or other restrictions. As each attraction is unique, guests are encouraged to reference each posted safety warning sign at the ride entrance. Height requirements for each attraction are listed below:

Ice Breaker™: 48" (122 cm) or taller.
Guests between 48" and 54" tall must be accompanied by a supervising companion (a guest who is 14 years of age or older).

Journey to Atlantis®: 42" (107 cm) or taller.
Guests between 42" and 48" tall must be accompanied by a supervising companion (a guest who is 14 years of age or older).

Kraken®: 54" (137 cm) or taller.

Infinity Falls™: 42" (107 cm) - 78" (192 cm).

Big Bird's Twirl 'N' Whirl - Elmo's Choo Choo Train: 36" (91 cm) or taller.
Guests below 36" must be accompanied by a supervising companion.
Hand held infants may not ride these rides.

Abby's Flower Tower - Cookie Drop! - Slimey's Slider: 42" (107 cm) or taller.
Guests shorter than 42" tall must be accompanied by a supervising companion.
Hand held infants may not ride these rides.

Super Grover's Box Car Derby: 38" (97 cm) or taller with supervision companion.
Guests who are between 38" and 40.9" tall must be accompanied by a supervising companion.

Sunny Day Carousel: 42" (107 cm) or taller.
Guests shorter than 42" tall must be accompanied by a supervising companion.
Hand held infants may ride permitted they sit on the bench with a supervising companion.

Sky Tower: 48" (122 cm) or taller.
Guests under 48" tall must be accompanied by a supervising companion.
Hand held infants are permitted to ride with a supervising companion.

Manta®: 54" (137 cm) or taller.

Mako™: 54" (137 cm) or taller.

Paddle Boats: 56" (142 cm) or taller.
Guests under 56" tall must be accompanied by a supervising companion.

SeaWorld Orlando has bicycle racks for your use. The racks are conveniently located outside the Main Gate Plaza.

No, SeaWorld Orlando is not closing. The park is open year round, but SeaWorld Orlando park hours may vary. Click here for a list of current and upcoming ride, show and other attraction information at SeaWorld Orlando.

SeaWorld Orlando is located at
7007 SeaWorld Drive,
Orlando FL, 32821

Click here for directions.

SeaWorld Orlando's mailing address is:
7007 SeaWorld Drive
Orlando FL, 32821

Click here for directions.

SeaWorld Orlando is located at 7007 SeaWorld Drive, Orlando FL, 32821, near the intersection of Interstate 4 and FL 528, about 10 minutes south of downtown Orlando and 15 minutes from Orlando International Airport (MCO).

The following accounts represent all of our Orlando SeaWorld parks: SeaWorld, Discovery Cove, and Aquatica:

Facebook:
www.facebook.com/SeaWorldOrlando
www.facebook.com/DiscoveryCove
www.facebook.com/AquaticaOrlando

Twitter:
@SeaWorld

Instagram:
@SeaWorldOrlando
@DiscoveryCove
@AquaticaOrlando

TikTok:
@seaworldorlando
@discoverycove

YouTube:
www.youtube.com/SeaWorldOrlando

SeaWorld Orlando's phone number is 407-545-5550

There is an ocean of opportunities for students to learn at SeaWorld Orlando. Check out our amazing camps, field trips, and special offers for teachers here.

Minors (guests who are younger than 18 years of age) are not required to present photo ID to enter the SeaWorld Orlando park.

SeaWorld Orlando does have Quick Queue – Save time and skip the lines on select rides and attractions! Enjoy priority entrance at participating rides.

Reserved Seating – Guarantee a great seat without standing in line at select shows and presentations!

Find out how you can upgrade your day here.

Guest Services is located near the entrance of the SeaWorld Orlando park. Our friendly Ambassadors are here to help you have an amazing day at SeaWorld Orlando. Below are some of the many services provided at this location:

• Ticket upgrades
• Booking tours or animal encounters
• Show information
• Guides for guests with disabilities
• Assistance for lost parties

SeaWorld Orlando has three different sized lockers available for daily rent. The lockers are located near the SeaWorld Orlando park entrance, ranging from 13”x7.5” to 22”x13.5” in size. Small single-use lockers are also available at Journey to Atlantis®, Kraken®, Manta®, and Mako® for a small rental fee.

You can store your belongings in lockers when you visit SeaWorld Orlando. Lockers are located just inside the SeaWorld Orlando Main Entrance. Multiple sized lockers are available for daily rent.

SeaWorld Orlando has a digital map feature on the SeaWorld App to help you find your way during your visit or download a park map here.

SeaWorld Orlando merchandise, souvenirs, and gifts can be purchased either on the day of your visit or from the comfort of your home by visiting www.seaworldshop.com

Shop all you want without carrying your large purchases by using "Package Pick-Up." Your merchandise will be waiting at the SeaWorld Store.

The SeaWorld Orlando email newsletter is sent out each month with updates on SeaWorld Orlando park news, special offers and all that’s new at SeaWorld Orlando. Join now!

No outside food, beverages, or coolers are allowed to be brought into SeaWorld Orlando, except you may bring a bottle of water or a refillable water bottle. Exceptions may be made for Guests with special dietary needs, including food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods.

Learn more about our unique dining programs offered at SeaWorld Orlando.

Review SeaWorld Orlando’s important information regarding guests with food allergies.

SeaWorld Orlando accepts MasterCard, Visa, American Express, Discover and JCB at all ticket booths, restaurants and gift shops with proper identification. We also provide ATMs throughout the SeaWorld Orlando park for your convenience.

SeaWorld Orlando accepts cash, travelers checks, JCB, credit or debit cards from Mastercard®, Visa®, Discover® and American Express®.

Pets are not permitted in the SeaWorld Orlando park, however, we do have a pet kennel located outside the SeaWorld Orlando park main entrance. Service animals are permitted at the SeaWorld Orlando park. We have 31 kennels ranging in size from small to extra large. The pet boarding building is located at the front entrance of SeaWorld Orlando, on the right hand side of the entry plaza. Kennels are $15 per day, $10 for Pass Members. Credit Only - Cash Not Accepted.

SeaWorld Orlando welcomes guests with their service animals.

Guests to SeaWorld Orlando can use the Quick Queue® program to skip long lines. More information about the SeaWorld Orlando Quick Queue is here.

SeaWorld Orlando rides and attractions occasionally close for improvements and scheduled maintenance for the safety of our guests and animals. Please visit our SeaWorld Orlando park hours page to view our current list of scheduled closures.

SeaWorld Orlando prohibits the following items to maintain a safe environment for all guests and ambassadors. We thank you for your understanding and cooperation.

Weapons of any kind or objects that appear to be weapons (to include self-defense sprays, pocket knives, toy guns, squirt guns, water blasters, etc.);
Recreational devices such as drones, remote-controlled toys, skateboards, scooters, shoes with built-in wheels, roller and inline skates;
Alcoholic beverages, marijuana, drug paraphernalia or other illegal substances;
Glass containers (excluding small baby food jars) and plastic straws;
Face masks worn by adults that are not medically required or religious in nature;
Wheeled mobility devices with less than 3 wheels or devices that cannot maintain stability and balance when stopped, unpowered or unoccupied;
Flags, banners, signs, or voice amplification devices used for the purpose of conducting demonstrations or to incite a crowd;
Large markers, permanent pens and spray paint;
Fireworks and other flammable items;
Laser pens, laser pointers or similar focused light devices;
Articles of clothing with offensive language or images.

SeaWorld Orlando security procedures are designed to keep our guests, Ambassadors, and animals safe. Please note the following tips and reminders from our security team:

• All bags, backpacks, and packages are subject to inspection prior to entering the park.
• The following items are not permitted to be brought into SeaWorld: weapons, glass bottles, cans, any other type of sharp object, straws, large hard or soft coolers, and any hazardous items or materials.
• Please leave any unnecessary articles locked in your vehicle to expedite your entry into the park.
• SeaWorld Orlando is not responsible for fire, theft, damage or loss of vehicle including articles left within.

SeaWorld Orlando has shows and presentations throughout the day. Please see the schedule here for times.

Smoking is permitted in the SeaWorld Orlando park, but only at locations specified on the SeaWorld Orlando park map.

SeaWorld Orlando offers a variety of offerings for company meetings, picnics, private events and more. Click here for more information about the opportunities available.

There are opportunities for meetings and special events at SeaWorld Orlando. Visit our group events page to learn more.

SeaWorld Orlando offers online stroller rental ahead of time. Strollers are located inside the SeaWorld Orlando park at the rental shop near Guest Services. Guests must be 18 years or older to rent strollers. For safety reasons, all strollers must be SeaWorld Orlando parked outside of most exhibits and attractions. SeaWorld is not responsible for strollers or their content left unattended in the SeaWorld Orlando park.

SeaWorld Orlando offers wheelchair rental for a nominal charge. Guests are welcome to bring their own wheelchairs. There are limited quantities of wheelchairs and are on a first-come, first-served basis.

SeaWorld Orlando can offer ticket reprints as long as the tickets haven't been used. Simply log in with the e-mail address you used to purchase the tickets and click on Order History. You can reprint your eTickets there. Click here to log in.

SeaWorld Orlando does not require an admission ticket for children ages 2 and younger are free.

SeaWorld Orlando has a discounted ticket program called Waves of Honor. Active military personnel can have complementary admission and veterans are eligible for 50% admission discount.

Click here for our Waves of Honor Program. Waves of Honor admission is valid at SeaWorld only and does not include Aquatica, SeaWorld's Water Orlando park.

SeaWorld Orlando requires children 3 and older to have an admission ticket or Annual Pass. Children 2 years old and younger receive free admission to SeaWorld Orlando.

SeaWorld Orlando allows cancelation and changes to reservations, with certain requirements. To cancel your SeaWorld Orlando vacation package reservation, please call us at 407-545-5550. You can cancel without any fees at least 72 hours prior to your vacation package reservation arrival date. There will be no refunds for cancellations made within 72 hours of the vacation package reservation arrival date. You will receive no refund if a cancellation is made the day of or after your arrival date. Unused portions of your vacation package will not be refunded.

SeaWorld Orlando allows changes to experiences and amenity reservations. To make a change, update or cancel a reservation, please email us or call us at 407-545-5550.

There is no charge for the first change made to a reservation, as long as it is 24 hours before the reservation date. There will be a non-refundable charge for changes made within 24 hours of the reservation or if more than one change is made.

You can cancel without any fees at least 24 hours prior to your reservation. There will be a non-refundable charge for cancellations made within 24 hours of the reservation. You will receive no refund if a cancellation is made the day of or after your arrival date. Unused portions of packages will not be refunded.

SeaWorld Orlando allows guests to re-enter the park with a proper hand stamp and valid admissions ticket.

Before leaving SeaWorld Orlando, guests must get their hand stamped. When guests return to the SeaWorld Orlando park they must enter through the SeaWorld Entrance with a proper hand stamp and SeaWorld admission ticket or re-entry will not be allowed.

SeaWorld Orlando has an EZpay program for Florida Residents only. EZpay is a monthly payment program that requires a 12 month commitment. Pass members will automatically remain on EZpay on a month-to-month basis after that commitment is met. Your credit card is automatically billed every month thereafter for 11 months. After you sign up for EZpay, you can come redeem your Pass at the SeaWorld Orlando park. In order to redeem your EZpay Passes, the credit card holder must be present with the proper identification.

SeaWorld Orlando ticket prices are available online here.

SeaWorld Orlando offers AAA admission discounts. Please visit any ticket booth or Guest Services with your AAA card to receive a discount on a one-day admission ticket.

SeaWorld Orlando provides for pass reprints at the Guest Services office. If your passes were forgotten, please proceed to Guest Services at the front of the SeaWorld Orlando park. Lost passes will be replaced for a $5.00 plus tax fee. Exchanges for damaged and/or faded passes are free. There is a nominal processing fee for all other replacements. Pass member must show photo I.D.

SeaWorld Orlando tickets can be purchased online before you visit the SeaWorld Orlando park. Tickets are required for all guests ages 3 and older.

SeaWorld Orlando tickets can be printed for you at Guest Services. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

A SeaWorld Orlando eTicket lets you purchase and print tickets from the convenience of home; meaning no time spent waiting for tickets to arrive in the mail. Plus, if you lose your eTicket, all you have to do is print another copy.

Guests to SeaWorld Orlando can upgrade from a general admission ticket to an Annual Pass on the day of their visit. They must take their receipt, hard ticket or E-ticket (receipt preferred) to the Guest Services Window to upgrade from a ticket to a Bronze, Silver, Gold, or Platinum Pass on the day of their visit before leaving the SeaWorld Orlando park.

SeaWorld Orlando has four different levels of annual passes. The Bronze, Silver, and Gold Passes are valid only at SeaWorld Orlando or SeaWorld & Aquatica Orlando depending on which Pass you purchase, and is valid for 1 full year. The Platinum Pass allows entry to all SeaWorld parks (excluding Discovery Cove) and is valid for 1 full year. There are also a few differences in benefits. Click here for more Pass information.

SeaWorld Orlando’s zero change fee policy allows Guest to change previously made admissions date-specific ticket purchases to a different date by calling 407-545-5550 between 9:00 a.m. and 6:00 p.m. EST. Additional cost applies for dates with higher ticket prices. No refund or credit is given for changes from dates with higher prices to dates with lower prices. Tickets, Passes, Membership, and Fun Cards are nonrefundable, nontransferable, revocable, and may not be redeemed for cash. Other restrictions may apply.

Most in-park experiences and products may be rescheduled 1 or more times with no fee if rebooked at least 24-48 hours prior to date of reservation (product-dependent) by calling 407-545-5550 between 9:00 a.m. and 6:00 p.m. EST. Please see specific reservation product descriptions and disclaimers for cancellation policy.

SeaWorld Orlando shuttle busses are available to transport guests from popular locations to SeaWorld Orlando. These include the Orlando Airport, downtown Orlando, and area hotels. The shuttle busses are run by 3rd party companies.

SeaWorld Orlando has a daily bus service through public transportation, airport shuttle service, and taxis or ride shares.

Here are the local transportation options for SeaWorld Orlando: Orlando Public Transit and SeaWorld Orlando Airport Shuttle Service.

SeaWorld Orlando requires children under 13 years of age to be accompanied by an adult or to be participating in a SeaWorld Orlando camp or educational program.

Except when participating in an event intended for young guests such as our SeaWorld Camps or sleepovers, SeaWorld Orlando requires that visitors 13 and younger be accompanied by an adult. Tours and Interaction Programs require anyone under 18 to be accompanied by a paid adult in order to participate.

SeaWorld Orlando guests whom are adversely affected by severe weather on the day of their visit can redeem their paid admission tickets for a nontransferable, nonrefundable re-admit ticket. The new re-admit ticket is valid for a single-day admission and must be redeemed by the end of the current season. Rain guarantee re-admit tickets are processed on the day of the visit only at the Guest Services near the Main Entrance. Re-admit tickets will be distributed to guests as they end their visit. The guarantee does not apply to Pass products (1 Year, or Platinum).

SeaWorld Orlando offers a Sunny Day Guarantee for your SeaWorld Orlando visit – learn more about it here.

SeaWorld Orlando admission includes all shows, exhibits, aquariums, and rides (except Paddle Boats & Skytower). Dining experiences, animal tours and interactions, front-of-the-line passes, SeaWorld Orlando park food and merchandise and other upgrades are optional and an additional cost. Advanced reservations for upgraded experiences are recommended and can be made online.

SeaWorld Orlando has 8 total restaurants included in All-Day Dining Deal at SeaWorld Orlando. Voyager's Smokehouse, Expedition Café, Captain Pete's Hot Dogs, Seafire Grill, Lakeside Grill, Altitude Burgers, Panini Bistro, and Waterway Grill, and Breakfast at Seafire Grill.

SeaWorld Orlando Pass members receive unlimited admission to the SeaWorld Orlando park on regular operating days, free or discounted SeaWorld Orlando parking, discounts off food and merchandise in the SeaWorld Orlando park for Gold and Platinum Pass Members, and online coupons, including reduced admission for family and friends for Gold and Platinum Pass Members. Click here for the latest updates and savings.

SeaWorld Orlando offers free Wi-Fi to our guests but please note that signal reception may vary by location and device type. After entering the SeaWorld Orlando park, select SeaWorldGuest to connect.