What are the blockout dates for the SoCal Annual Pass and 2022 Fun Card?
I am an Aquatica annual pass holder. Will I have access to Sesame Place San Diego when it opens?
All SoCal Annual Pass and Fun Card blockout dates have been lifted for 2022.
What’s the best way to learn about special offers, additional rewards, and Pass Member access to new attractions?
To visit Sesame Place San Diego, purchase a Sesame Place Season Pass for an exclusively low price! You get over 45% off with all the benefits of a 2022 Sesame Season Pass including FREE guest tickets, FREE parking and more! Log in to the Pass Member Portal using your barcode and zip code to redeem this offer.
I am having trouble logging in with my email and password, what do I do?
The best way to stay in the know is to sign up to receive Pass Member email communications! Use the same email address associated with your Annual Pass account, sign up here to receive our monthly newsletter, special offers, learn how to be among the first to ride new attractions, and more.
Who can use the Pass Member portal?
On the Pass Member login page, enter your 16 digit Pass barcode (that begins with the letter A) and zip code in the corresponding fields (shown below) to access your account.
What’s available to Pass Members on the Pass Member portal?
All active and expired Pass Members (full paid and EZpay) with a US zip code on their account.
Note: Expired Pass Members can access the Pass Member portal to renew their Passes, but will not have access to all information on the site until their Pass has been renewed. At this time, non-US Pass Members are unable to access the Pass Member portal.
I just bought an Annual Pass. How do I access the Pass Member portal?
The Pass Member portal is the key to unlocking Pass Member exclusive benefits and offers. Pass Members have access to all the following and more:
• Exclusive Offers
• Discounted Products
• Renewal Offers
• EZpay account access
• List of Monthly Rewards and Pass Benefits
I have an Annual Pass for multiple SeaWorld Parks. Do I need to create a profile on each Pass Member portal?
Once you have your pass barcode, please visit the account sign-up page, (if you don't have an account with us), enter your email address and fill out the requested pass information. Please see Registration Instructions below for more information. If you do have an account, please log-in to your Pass Portal Portal and click the "Add a Pass" button to import this pass to your profile.
I have multiple Annual Passes on my account. Can I redeem offers for the other Annual Passes?
Multi-park Pass Members only need to create one online profile. Once created, the same profile can be used across all SeaWorld Parks Pass Member portals, including:
• SeaWorld San Diego
• SeaWorld San Antonio
• SeaWorld Orlando
• Busch Gardens Tampa
• Busch Gardens Williamsburg
• Sesame Place
• Aquatica Orlando
• Aquatica San Antonio
• Adventure Island Tampa
• Water Country USA Williamsburg
• Discovery Cove
Why can’t I update my profile?
Yes, Pass Members can access offers for other Pass Members on their account. When an offer is limited per Pass Member, you can redeem it for other Pass Members in your household in a few ways:
1. Attempt to add the pass to your account. Login to your account and select the "Add a Pass" box. (Note: not all passes are able to be merged - most often because a separate account has already been created for them... in this case, use one of the other options).
2. Go to the Pass Member Portal, and use the barcode & zip code method to access the offer
3. Create a separate account for the other person to manage their own offers separately
Registration Restrictions: Pass Members under the age of 13 cannot register an email address to their barcode or save any profile information. They will, however, have access to specific renewal offers for their Pass when logged in via barcode and zip code.
I have an expired Annual Pass (or my Annual Pass is about to expire) and want a new one, what do I do?
If you logged in using your barcode and zip code, you will be unable to update any profile information. Three easy ways to update your account information:
• Sign up for an account (or sign in to your existing one) using your email address and password
• Visit the Tickets & Reservations counter at our park
• Call: 619-222-4SEA
I just bought an Annual Pass and I want to link it to my previous Pass Member profile.
If you already signed up on the Pass Member portal using your expired Pass: Log in using your email address and password. Then click the Renew Your Pass button and choose from your exclusive renewal offers.
If you did not sign up on the Pass Member portal using your expired Pass: Sign up with your expired Pass' barcode (that begins with the letter A) and zip code. Then click the Renew Your Pass button and choose from your exclusive renewal offers.
My Annual Pass is lost or stolen - what do I do?
Any new Annual Pass purchased on a park website, front gate or over the phone will not be automatically tied to a previous online profile; however, you can log-in to your Pass Member Portal and add those to your profile using the "Add a Pass" box in your account page (as long as they have not already been attached to another profile). Only Annual Passes purchased through the online renewal offers will be automatically linked to your profile.
How do I redeem my free Annual PhotoKey?
Reprints will be issued at the Ticket Services windows just outside of the Entrance turnstiles. Adults must present valid government-issued photo identification in order to receive their reprinted Annual Pass.
How do I purchase my discounted Animal Encounters?
Show your Pass Member Reward or Annual Pass at SeaPixels (located near The SeaWorld Store) to redeem for your free Annual PhotoKey. You will be provided with a PhotoKey Member Card that can be used at any participating photo location (excludes character meet & greets and special events) and start collecting your digital memories.
I am a Platinum Pass Member. How do I redeem my free Reserved Seating?
To purchase discounted Animal Encounters, you must log in to the Pass Member Portal using your Annual Pass barcode and zip code.
When can I use my Free Guest Tickets included with my Annual Pass?
To redeem free Reserved Seating, Platinum Pass Members must log in to the Pass Member Portal using their Annual Pass barcode and zip code. Please note, daily quantities of free Reserved Seating are limited and not guaranteed.
How do I redeem a Friend for Free Ticket?
Silver, Gold, and Platinum Pass Members with Free Guest Ticket rewards can redeem their tickets during special periods throughout the year.
How do I view the Annual Pass benefits that are available to me right now?
Friend for Free Tickets must be redeemed online in the Pass Member Portal. Friend for Free Tickets can be used on dates specified by SeaWorld CA. Please note, Pass Members must accompany Friend for Free Ticket holders on the day of the guest’s visit:
How to Redeem Your Friend for Free Ticket:
Step 1: Log in to the Pass Member Portal using your Annual Pass barcode and your zip code, or email and password.
Step 2: Add the Friend for Free ticket to your cart and check out.
Step 3: Pass Members must accompany Friend for Free Ticket holders
To see all your current available Pass Members benefits, please log in to the Pass Member Portal using your Annual Pass barcode and zip code.