Frequently Asked Questions

Become a Pass Member

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How do I purchase an Annual Pass?

The best way to purchase an Annual Pass is by visiting us at the website below. You can visit the parks’ ticket windows on any regular operating day to purchase or can call 1-407-545-5550 to enroll by phone.

• SeaWorld: https://seaworld.com/orlando/annual-pass/
• Busch Gardens: https://buschgardens.com/tampa/annual-pass/
• Aquatica: https://aquatica.com/orlando/annual-pass/
• Adventure Island: https://adventureisland.com/annual-pass/

Can I still buy a Fun Card?

No. SeaWorld Fun Cards are no longer available for purchase.

Annual Pass Payment Options

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What is EZpay?

EZpay is an interest-free monthly payment program designed to make an Annual Pass fit easily into your budget. There is a 12-month initial commitment, and then your Pass will automatically renew on a month to month basis (at a rate which may be adjusted based upon the then current retail price of the plan you initially selected), subject to your right to cancel at any time following the 12-month initial commitment period.

Do I have to get on the EZpay monthly payment plan?

You are not required to purchase your Annual Pass on EZpay, however EZpay is an interest-free monthly payment program designed to make an Annual Pass fit easily into your budget for as long as your Annual Pass is active. There is a 12-month initial commitment, and then your Pass will automatically renew on a month to month basis (at a rate which may be adjusted based upon the then current retail price of the plan you initially selected), subject to your right to cancel at any time following the 12-month initial commitment period.

Once I purchase a new Annual Pass will the monthly rate stay the same, or will it go up at some point?

Your monthly rate will not increase during the initial 12-month commitment.  After that, each month you will be charged 1/12 of the then-current retail price for the Annual Pass (plus tax) of the plan you initially selected and no down payment will be required. 

The old Annual Pass Program had a price lock guarantee, what about the new Annual Pass program?

Price Lock Guarantee is no longer available for the new Annual Pass program. Your rate will not change within the first 12-months of your commitment.  After the initial 12-month commitment, each month you will be charged 1/12 of the then-current retail price for the Annual Pass (plus tax).  If the Annual Pass rate increases, you will receive notice of that increase before your credit or debit card is charged. 

Pass Member Benefits

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Do I get free guest tickets with the new Annual Pass program?

Florida Silver Annual Passes receive 1 free guest ticket to be used only at 1 park of your Florida park(s) of membership, excluding Discovery Cove, per Pass Member, per 12 month period. Florida Gold and Florida Platinum Annual Passes receive 2 free guest tickets to be used at 2 parks of your Florida parks of membership, excluding Discovery Cove per Pass Member, per 12 month period. Parking not included. The Pass Member must be with the guest for entry to the park. Free guest ticket not valid for visitation during the following 2019 blockout dates: March 1-April 30, June 1-July 31, Oct. 1-31, Nov. 25-Dec. 31. 2020 blockout dates to be determined. Tickets must be used on the day printed.

Free tickets will be issued as a Reward at the kiosk located at the park (Zone A) - Silver, Gold, and Platinum Pass Members will:
• Select Pass Member Options
• Scan the Annual Pass
• Select Rewards and Tickets
• Choose the Free Guest Ticket(s)
• Checkout and take printed ticket to Zone C for park entry

Tickets must be used on the day printed. Redeem reward on day of use only and not on a blockout date. Lost or stolen rewards cannot be reprinted and will not be replaced. Pass Member must be present with guest upon entry.

Is free parking included with all of the new Annual Pass plans?

A parking benefit is included with every new plan. Florida Bronze Annual Passes include 50% off parking. Florida Silver Annual Passes include free general parking. Florida Gold and Florida Platinum Annual Passes include free preferred parking*.

*Based on availability at SeaWorld and Busch Gardens. Not valid at Aquatica or Adventure Island.

How do I access my Pass Member discounts on in-park experiences?

After you purchase an Annual Pass, you will have immediate access to the Pass Member website. You may use your account username and password or your Pass Member barcode and zip code to login to the website. Once logged in, you'll be able to access discounted tours, book a specialty dine with your discount, save on Quick Queue®, and more. When you are in-park, present your active Annual Pass to receive your discount on purchases.

General Information

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What are the Bronze Annual Pass blockout dates?

Blockout dates vary by park. View Bronze Annual Pass blockout dates here. 2020 blockout dates to be determined.

If I purchase a Bronze Annual Pass and want to visit the park on a blockout date, do I have to purchase a full-priced admission ticket?

No. We have a special discounted rate for Florida Bronze Pass Members who choose to visit on blockout dates to park(s) of membership. Visit Zone B, Full Service Ticket Windows on the day of your visit to make this purchase. Limit 1 discounted ticket per Pass Member per day. Only valid for Pass Members.

What do I need to do before my first visit?

After you purchase your Annual Pass, you will receive an email containing a PDF version of your actual Annual Pass. This is your Annual Pass, which you can either print out or download on your mobile device to scan at the front gate for entrance. You may also show this at culinary and merchandise locations in-park to receive your discount.

For future visits, we recommend accessing your barcodes from your mobile device. Login to the Pass Member website, click the "Account" tab and scroll down to view your barcodes. These barcodes can be used to enter the park and receive in-park discounts. Apple device users may also add them to their Apple Wallet.

If you wish to receive a wallet-size version of your Annual Pass, please scan your PDF at Zone A, self-service kiosks, to print one. Please note that printing a wallet-size Annual Pass produces a new barcode and deactivates your previous barcode, including any saved in your mobile device which will need to be updated manually.

SeaWorld Orlando Pass Members: If you would like to print a commemorative hard stock Guy Harvey version of your Annual Pass, please visit Zone B, tickets windows or the Pass Member Lounge, at SeaWorld Orlando. The limited edition Pass can be purchased for $5. SeaWorld will donate 100% of the net proceeds, before taxes, to the Guy Harvey Ocean Foundation.

I lost my Annual Pass. Where can I have it reprinted and is there a fee?

You can reprint the PDF version of the Annual Pass by accessing your order history. Another option is to print a wallet-size version of your Annual Pass by scanning your PDF at Zone A, self-service kiosks. Each Pass Member can reprint their Annual Pass twice before a $5 reprint fee would apply. Please note that reprinting your Pass produces a new barcode and deactivates your previous barcode, including any saved in your mobile device which will need to be updated manually.