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Waves of Honor
Free Admission for
Veterans & Guests

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Veteran Military Offer

SeaWorld is proud to support Veteran Military Members with special offers.
To qualify for this promotion and see offer, log in with your Troop ID.

Please note: You will be redirected to the ID.me page to log in, then be returned here for your offers.

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Waves of Honor FAQ

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What is this program about?

Waves of Honor Complimentary Admission is a tribute to the men and women of the U.S. armed forces including U.S. Military Veterans, retired Veterans and retirees who have honorably served.

What does it include?

SeaWorld San Diego's Waves of Honor Veterans Offer grants U.S. Military Veterans, retired Veterans and retirees who have honorably served one complimentary admission to SeaWorld San Diego per promotional period per eligible military personnel and as many as three guests. The ticket(s) must be obtained online by Sept. 30, 2018, and redeemed at the park for visitation by Dec. 31, 2018. The Veteran must be present with their 3 guests upon redemption at the park for visitation.

Do civilians working for the Department of Defense qualify?

Only U.S. Military Veterans, retired Veterans and retirees who have honorably served for the Waves of Honor Veterans complimentary admission.

How do I receive my tickets?

To take advantage of these offers, click the Troop ID button to verify your former U.S. Military status.

This offer is available online only. Not available at the park.

You offer a total of four free tickets. What if there are more people in my family?

You may purchase additional tickets by visiting a base MWR office or you can purchase discounted tickets online.

I received my tickets via email but accidentally deleted the original email. How do I get my tickets again?

Completed orders can be viewed within the SeaWorld account you created during the checkout process (if you created one). This SeaWorld account is separate from your ID.me account, however you may have used the same email address and password. If you did not create a SeaWorld account, then you will need to contact SeaWorld customer service and provide the email address entered to receive your tickets and they will be re-sent.

What is Troop ID?

Troop ID is a credential issued by ID.me that allows verified members of the military community (e.g. Active Duty, Veterans, Retirees, Military Spouses and Military Family Members) to access programs intended exclusively for members of the military community. Please note that our brand partners may only accept certain subsegments of the military community for any particular offer. By way of example an “Active Duty” Troop ID holder may be eligible for certain offers while a “Military Family” Troop ID holder may not be eligible for that same offer.

What if I am having trouble validating my status with Troop ID (ID.me)?

For assistance with verification, you may contact ID.me in several ways.

1. Visit https://help.id.me/

2. Contact help@id.me

3. Chat with a live agent by clicking the “Need Help?”

4. Visit the Contact Us Tab on the ID.me webpages

5. Call ID.me at (866) 775- 4363

Which Internet browser versions does Troop ID support?

Troop ID supports Google Chrome, Mozilla Firefox, Safari and Internet Explorer 9 and later versions.

ID.me Technical FAQ

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After logging in with the id.me system, I’m seeing the login page for the park, instead of my offers, do I need to login here too?

This most often happens for one of three reasons

  1. You are accessing a different offer than id.me has you qualified for (for instance, you’re accessing the “Active Duty” offer page, when id.me has you registered as a Veteran or Retiree.Id.me can assist in this case.Their verification support website is: https://help.id.me/hc/en-us/articles/202858654-Verification-assistance-general-support

  2. You started your process somewhere other than the park offer page to verify with id.me (either on their site, or on an external page).You must start your journey by using the buttons on the offer page on the park site that you want to access offers for.

  3. You have other id.me tabs or are logged into the park site already.The easiest way to continue is to open a single “incognito” window on your browser (In Chrome:Control+Shift+N;in Safari: the “Private” tab) - then come back to the park offer page & try verifying with id.me through the links again.

I've logged in successfully and see your “offers” page -- but there are no offers there?

This could be a few different issues:

  1. You took advantage of the promotion already at some point in the past year and will be able to once again in the next period, please see the promotion details for more information.

    NOTE:  If you are merely trying to find your tickets from your earlier purchase, you should have them in email, or alternatively by logging into the account you ordered from last time (IF you created a password/account).  Otherwise, you can contact us to look up your order & resend.


  2. We may be experiencing an error in our link with id.me. Please try again in 30 minutes and if still unable, use our contact us form to give us as much details as you can!

  3. We might have made a mistake!  Please contact us as above with your details (affiliation, offer, id.me email, browser, and any other relevant details to help us assist).

During Checkout for *my* ticket/teacher card, it says “guest name” – does this mean I can bring an extra guest with me?

We apologize for any confusion here: No. As our special guest, this is meant to YOUR name that will appear on your ticket or teacher card.

Certain promotions, like Active Duty military, may also have options for dependent tickets – however, you will select a quantity for these & be prompted for each additional guest name as separate entries.during checkout

Can I exchange or trade-up my item for a pass?

Please review the terms for each offer.  In most cases, this promotional product cannot be exchanged or transferred, unless explicitly stated.

HELP! I accidentally got my tickets for the wrong park/location. How do I fix it?

Don’t worry!  You can still visit the park you like - you’ll just need to stop at a ticket window first.  As long as your ticket has not been used, one of our ambassadors will be able to exchange it for you.

Who else can I bring – what if they’re not immediate family?

Each offer page (active duty, veteran/retired, teacher, first responder, etc.) have individual terms for that offer; please read the details for each for eligibility requirements about the offer for which you’re eligible.  Every attendee will need a ticket/card, so be sure you have the correct quantity selected to account for every member of your party!

  • Terms & Conditions

  • Disclaimers

    Veterans Complimentary Admission Offer:

    Valid U.S. military identification reflecting eligible military retiree status (if applicable) required for offer and must match the name on the eTicket. Inactive, standby and retired reserve members, U.S. Merchant Marine and civilian Department of Defense workers are ineligible for the program. SeaWorld Parks & Entertainment reserves the right to terminate the program. Non-transferrable and non-refundable. Not for sale. The eTicket is valid at SeaWorld San Diego only. Not valid for Aquatica San Diego. Not valid with any other discounts, offers and has no upgrade value. Limit one complimentary admission per year, per person to one park for eligible military personnel and as many as three guests. This offer is available to eligible U.S. Military Veterans, retired Veterans and retirees who have honorably served only. The ticket(s) must be obtained online by Sept. 30, 2018, and redeemed at the park for visitation by Dec. 31, 2018. The Veteran must be present with their 3 guests upon redemption at the park for visitation.