Waves of Honor Complimentary Admission is a tribute to the men and women of the U.S. armed forces including active duty military, reserve soldiers, airmen, Marines, sailors and Coast Guardsmen, as well as Veterans.

SeaWorld San Diego's Waves of Honor Active Duty Offer grants any eligible U.S. active duty military, activated or drilling reservist, or National Guardsman one complimentary admission per year to SeaWorld San Diego for eligible military personnel and as many as three direct dependents. Offer available online and for visitation through December 31, 2018.

SeaWorld San Diego's Waves of Honor Veterans Offer grants any former eligible U.S. military personnel, retiree or Veteran one complimentary admission to SeaWorld San Diego for eligible former military personnel and as many as three guests. The ticket(s) must be obtained online by Sept. 30, 2018, and redeemed at the park for visitation by Dec. 31, 2018.

Certainly. All active and ready reservists and members of the National Guard, regardless of deployment status, qualify for the Active Duty offer.

Only U.S. active duty military qualify for the Waves of Honor Active Duty complimentary admission.

You may purchase additional tickets by visiting a base MWR office or you can purchase discounted tickets online.

Yes, for the Active Duty offer. You need to verify the active duty members military status using Troop ID online. While, spouses & family members of military personnel can create a Troop ID, the complimentary/discounted tickets are only accessible to those accounts verified as a service member. Once verified you can print out up to three direct dependent single day admission tickets.

For the Active Duty offer, the primary caregiver should contact the Guest Relations Department of the park they'd like to visit. They will make accommodations for minor dependents. Proof of military status and deployment is required.

No. The Waves of Honor Program only applies to U.S. military members.

Completed orders can be viewed within the SeaWorld account you created during the checkout process (if you created one). This SeaWorld account is separate from your ID.me account, however you may have used the same email address and password. If you did not create a SeaWorld account, then you will need to contact SeaWorld customer service and provide the email address entered to receive your tickets and they will be re-sent.

Troop ID is a credential issued by ID.me that allows verified members of the military community (e.g. Active Duty, Veterans, Retirees, Military Spouses and Military Family Members) to access programs intended exclusively for members of the military community. Please note that our brand partners may only accept certain subsegments of the military community for any particular offer. By way of example an “Active Duty” Troop ID holder may be eligible for certain offers while a “Military Family” Troop ID holder may not be eligible for that same offer.

For assistance with verification, you may contact ID.me in several ways.

1. Visit https://help.id.me/

2. Contact help@id.me

3. Chat with a live agent by clicking the “Need Help?”

4. Visit the Contact Us Tab on the ID.me webpages

5. Call ID.me at (866) 775- 4363

Troop ID supports Google Chrome, Mozilla Firefox, Safari and Internet Explorer 9 and later versions.

This most often happens for one of three reasons

1. You are accessing a different offer than id.me has you qualified for (for instance, you’re accessing the “Active Duty” offer page, when id.me has you registered as a Veteran or Retiree.Id.me can assist in this case.Their verification support website is: https://help.id.me/hc/en-us/articles/202858654-Verification-assistance-general-support
   
   
2. You started your process somewhere other than the park offer page to verify with id.me (either on their site, or on an external page).You must start your journey by using the buttons on the offer page on the park site that you want to access offers for.


3. You have other id.me tabs or are logged into the park site already.The easiest way to continue is to open a single “incognito” window on your browser (In Chrome:Control+Shift+N;in Safari: the “Private” tab) - then come back to the park offer page & try verifying with id.me through the links again.

This could be a few different issues:

1. You took advantage of the promotion already at some point in the past year and will be able to once again in the next period, please see the promotion details for more information.

   NOTE:  If you are merely trying to find your tickets from your earlier purchase, you should have them in email, or alternatively by logging into the account you ordered from last time (IF you created a password/account).  Otherwise, you can contact us to look up your order & resend.



2. We may be experiencing an error in our link with id.me. Please try again in 30 minutes and if still unable, use our contact us form to give us as much details as you can!


3. We might have made a mistake!  Please contact us as above with your details (affiliation, offer, id.me email, browser, and any other relevant details to help us assist).

We apologize for any confusion here: No. As our special guest, this is meant to YOUR name that will appear on your ticket or teacher card.

Certain promotions, like Active Duty military, may also have options for dependent tickets – however, you will select a quantity for these & be prompted for each additional guest name as separate entries.during checkout

Please review the terms for each offer.  In most cases, this promotional product cannot be exchanged or transferred, unless explicitly stated.

Don’t worry!  You can still visit the park you like - you’ll just need to stop at a ticket window first.  As long as your ticket has not been used, one of our ambassadors will be able to exchange it for you.

Each offer page (active duty, veteran/retired, teacher, first responder, etc.) have individual terms for that offer; please read the details for each for eligibility requirements about the offer for which you’re eligible.  Every attendee will need a ticket/card, so be sure you have the correct quantity selected to account for every member of your party!