SeaWorld Spooktacular

Frequently Asked Questions

SeaWorld is operating as a licensed and accredited zoo. Reservations are required to manage capacity for the health and safety of our guests and to comply with state and local governmental requirements. Rides, rollercoasters and some attractions are temporarily closed at this time due to current State of California COVID-19 guidelines.

Spooktacular FAQs

Expand All
I am a Pass Member or Fun Card Holder. Do I need to make a reservation?

Yes - reservations are required to manage capacity for the health and safety of our guests and to comply with state and local governmental requirements. All Pass Members and Fun Card Holders must make a reservation before visiting the park, here.
.

I am a Pass Member. Can I use my Friend for Free/Free Guest Tickets during Spooktacular?

We are committed to the health and safety of our guests, employees, and the animals in our care. Due to current operational constraints, select Pass Member benefits are not available at this time including Friend for Free Tickets. We are continually evaluating when we can start offering these special benefits to our valued Pass Members.

How will the Spooktacular Candy Garden & Candy Stations Work?

Kids (ages 12 & under) can embark on a Halloween adventure in search of sweet treats at the Candy Garden, plus 8 additional candy stations located throughout the park! To participate, purchase a reusable, signature SeaWorld Candy Bag at any merchandise location in the park. Then trick-or-treat your way to the Candy Garden and Candy Stations around the park, where physically-distanced candy chutes deliver scoops of ghoulish goodies straight into your SeaWorld Candy Bag!

Additional in-park purchase required – reusable SeaWorld Candy Bag (up to 50% off for Pass Members).

Can my child bring a candy pail/bag from home for the Spooktacular Candy Trail?

No, you may not bring a candy bag/pail from home to collect candy from the Candy Garden in order to prevent contact between individuals. You must purchase a reusable, Signature SeaWorld Candy Bag from any of the open merchandise stores located in the park.

What is the Pumpkin Scavenger Hunt?

Kids are invited to embark on a Pumpkin Scavenger Hunt during Spooktacular! Purchase your special Pumpkin Hunt map (stickers included) at the SeaWorld Store to begin your search for ten hidden, animal-themed, painted pumpkins throughout the park. Mark each pumpkin location on your map with the correct animal sticker as you enjoy your day at SeaWorld. When you’ve found them all, bring your completed Pumpkin Hunt map back to the SeaWorld Store to collect a special prize!

Where do I buy Pumpkin Scavenger Hunt maps? How much do they cost?

Pumpkin Scavenger Hunt Maps can only be purchased in the park at the SeaWorld Store, and cost $14.

What is the Kid’s Costume Contest?

Kids are invited to show off their costumes at the Fall Festival stage and have a chance to win exciting prizes. Costumes will be judged on their creativity, spookiness, silliness and cuteness! Winners will receive SeaWorld Bucks redeemable for food or merchandise purchases in the park. Sign up outside the Monster Mash DJ Dance Party stage 45 min. prior to contest start time to participate, but don’t be late – space is limited!

 

Kids’ Costume Contest participation capacity is limited and first come-first served (in-person sign up required). All contestants must wear a face covering with their costumes. Contest takes place at the Monster Mash DJ Dance Party stage. Please see schedule here.

What time is the Sesame Street® Halloween Dance Party?

Our Sesame Street® Halloween Dance Party will take place daily (Friday-Sundays) throughout the day from Noon until the park closes.

How do I make a Cookie Decorating with Cookie Monster & Elmo reservation? How much will it cost?

Cookie Decorating with Cookie Monster and Elmo costs $25 per person. Advanced online reservations are required and can be made here.

Park admission is not included with your Cookie Decorating with Monster & Elmo reservation. Please be sure to purchase a date-specific ticket for the same date as your Cookie Decorating with Cookie Monster & Elmo reservation. Pass Members and Fun Card Holders must make a separate reservation for their visit date here.

How will physical distancing be controlled at Monster Mash DJ Dance Party and Sesame Street Halloween Dance Party?

All guest parties will have circles to stand and dance in that are spaced out, to allow for physically-distanced dancing!

What is the costume policy?

Only children are welcome to dress in their favorite costume during Spooktacular! Please note, face painting is not permitted on any guests unless it is done by park artists, and all costumes are subject to normal dress code for the park.

All guests 2 years of age and older must wear face coverings while in the park, including guests who choose to wear costumes during SeaWorld Spooktacular. Review Important Safety Guidelines.

Can adults wear costumes during Spooktacular?

SeaWorld Spooktacular is a family-friendly Halloween event. In an effort to provide an appropriate and not-so-spooky event for our littlest costumed guests, adult costumes are not allowed. We do, however, encourage Halloween-themed clothing for adults - for example t-shirts, ball caps and accessories!

Will my child’s costume face mask be an acceptable face covering while in the park?

We are committed to the safety of our guests, employees, and animals. At this time we are not allowing costume face masks due to safety. Please review our face covering safety guidelines here.

What is the Kids FREE offer?

Kids ages 3-9 can visit SeaWorld Spooktacular for FREE (1 FREE child per full-paid adult)! Reservations are required for your visit and must be made AFTER your Kids FREE ticket purchase is complete and confirmed via email. Tickets are limited and subject to park capacity. Children under age 3 do not require a reservation or ticket for entry.

Get your Kids FREE Single-Day Ticket here.

What is the Spooktacular Ticket + Dine & Drink Bundle?

Eat FREE with the purchase of the Spooktacular Ticket + Dine & Drink Bundle for the price of a single-day gate admission price and enjoy your choice of up to 6 FREE fall-flavored food items, brews and cocktails. Adults may choose from any 6 food or beverage options in the park. Children may choose from any 4 kid’s food menu or beverage options in the park. The Spooktacular Ticket + Dine & Drink Bundle includes park admission.

Get your Spooktacular Ticket + Dine & Drink Bundle here.

Can I use my Teacher or Preschool Fun Card for Spooktacular?

Teacher and Preschool Fun Card Holders get free admission to Spooktacular but must make a reservation online prior to arriving, here. Eligible teachers and preschoolers will be able to get a 2021 Teacher Card and Preschool Pass as soon as they become available. Paid Preschool Passes will be extended through 2021.

Can I use my previously purchased Single-Day or Multi-Day ticket for Spooktacular?

Yes, previously purchased tickets will be accepted for Spooktacular, but advanced online reservations are required. To make your reservation please click here.

I purchased a Spooktacular ticket from a reseller. Do I need to make a reservation before arriving at the park?

Yes, reseller ticket holders must make a date-specific reservation online, prior to their visit. Please go here to make your reservation.

Are Waves of Honor tickets valid during Spooktacular?

Yes, Waves of Honor tickets for Active Duty military and Veterans are valid for admission during Spooktacular. You will be required to make an online reservation using your Waves of Honor ticket bar codes after your redeem your tickets, and prior to your visit.

Waves of Honor tickets are available here. Waves of Honor reservations must be made here.

I am an existing Pass Member. Does Spooktacular count towards my Annual Pass time/extension?

Please log in to the Pass Member portal to see personalized information about your Annual Pass, including extensions and upgrades.

What dates and times are you open?

Spooktacular runs on Fridays - Sundays, from October 2nd to November 1st. For park hours and presentation times, please click here.

Which animal experiences will be open during Spooktacular?

Animal Presentations (subject to schedule)

  • Orca Encounter
  • Sea Lions Live
  • Dolphin Days

Animal Attractions (subject to schedule)
  • Wild Arctic with Belugas, Walruses, Harbor Seals and NEW Northern Sea Otters!
  • Explorer’s Reef with Bamboo Sharks, Cleaner Fish and Horseshoe Crabs
  • Dolphin Point
  • Orca Underwater
  • Bat Rays
  • Flamingos
  • Sea Lion Point
  • Otter Outlook
  • Penguin Encounter
  • Shark Encounter
  • Turtle Reef

Your health and safety is our priority. You may experience longer than usual wait times to enter our indoor animal exhibits. This is due to state and local governmental requirements that limit indoor capacity to 25%. Please remember to wear you face covering and practice physical distancing while inside. Thank you for your patience as we work together to keep everyone safe.

Why is there a wait time to enter some of the indoor animal exhibits?

Your health and safety is our priority. You may experience longer than usual wait times to enter our indoor animal exhibits. This is due to state and local governmental requirements that limit indoor capacity to 25%. Please remember to wear you face covering and practice physical distancing while inside. Thank you for your patience as we work together to keep everyone safe.

Which merchandise locations will be open during Spooktacular?

The following stores will be open:

  • SeaWorld Store
  • Whale Shop
  • Shark Shack
  • Turtle Rescue Shop
  • Penguin Gifts 
  • SeaPixels
  • Arctic Trading Post
  • Photos with Elmo & Friends
  • Strollers/Rentals

What dining options are available for Spooktacular? How do I purchase?

Guests can enjoy a variety of delicious fan favorite and fall-inspired food at any of our open dining establishments and pay using credit card or cash.

Purchase a Spooktacular Ticket and Dine + Drink Bundle (park admission included), or if you already have a ticket, Annual Pass or Fun Card, get the Dine + Drink Add-on to enjoy up to six food or beverage items of your choice!

Dine + Drink includes:

  • Adult add-on: 6 food and/or drink items of your choice
  • Child add-on: 4 kid’s menu food and/or drink items of your choice
  • Valid at participating restaurants and cart locations
  • Restaurants + cart hours vary

Are rides open?

Rides, rollercoasters and some attractions are temporarily closed at this time due to current State of California COVID-19 guidelines.

Will the entire park be open?

This is a limited-capacity special experience, and select areas of the park will be closed or inaccessible including all coasters and rides, due to State of California health and safety COVID guidelines.

Can I rent a wheelchair or stroller online?

Yes, wheelchairs and strollers are available to rent online or when you arrive at the park.

Why am I only able to add one person to my Dolphin Encounter purchase?

The reservation pricing shown is for one guest. You will be able to add up to 5 additional guests to your reservation when you check in to the Dolphin Encounter interaction inside the park.

Will All Season Dining be extended?

Once we fully reopen the park, your All Season Dining Pass will be automatically extended for the period of time that SeaWorld San Diego has been closed plus two bonus months. For example, if the park fully reopens on November 16, 2020, we will extend your All Season Dining for 10 months, which will be the amount of time the park has been fully closed (8 months), plus TWO BONUS months.

Can I use my All Season Dining for Spooktacular?

While your All Season Dining will not be available to use for Spooktacular, it will be extended. Once we fully reopen the park, your All Season Dining Pass will be automatically extended for the period of time that SeaWorld San Diego has been closed plus two bonus months. For example, if the park fully reopens on November 16, 2020, we will extend your All Season Dining for 10 months, which will be the amount of time the park has been fully closed (8 months), plus TWO BONUS months.

I’m a Pass Member or Fun Card Holder, do I need to pay to get into Spooktacular? How do I make a reservation?

Pass Members and Fun Card Holders do not need to pay to get into Spooktacular, but advanced online reservations are required. To make your reservation, please click here.

As a Pass Member, do I receive any additional benefits during Spooktacular?

Yes! Pass Members get into Spooktacular for FREE (with advanced online reservation) and are welcome to enjoy the following during Spooktacular:

    Discounts on merchandise and apparel in the park (discount amount based on membership tier level) including:

    • SeaWorld Reusable Candy Bags* ($2.49 retail price) - available at any merchandise location
       *Reusable Candy Bag purchases are required for Spooktacular Candy Trail candy collecting - ages 12 & under only

    • Pumpkin Hunt Scavenger Maps ($12.00 retail price) - available only at the SeaWorld Store

    Discounts on food & beverages (discount amount based on membership tier level)

    Discounts on Up-Close Parking for Silver and Gold (General Parking is free for Silver and Gold Members. Platinum receives free Up-Close Parking). May be purchased at the parking toll booth prior to entering the parking lot

    Exclusive Pass Member Rewards

Are Seven Seas lanyards valid for park entry or food & drink redemptions during Spooktacular?

No, Seven Seas lanyards are not available for park entry or food & drink redemption during Spooktacular.

Please bring your Seven Seas lanyard to Guest Services at the park and we’ll compensate you for the cost with SeaWorld Bucks that are valid at any of our stores and restaurants. If you are not planning on coming to the park, please email [email protected] for more options.

Reservations FAQs

Expand All
Why do guests need a reservation to visit the park?

In order to manage capacity, maintain physical distancing and to help ensure a safe and fun experience at the park, all guests are required to make a reservation prior to visiting.

How does the reservation process work?

To make a reservation, you must have a ticket, Fun Card or Annual Pass. 
 
If you do not already have a ticket, Fun Card or Annual Pass, you must purchase one before making a reservation. You will be prompted to make a reservation during the process of purchasing a ticket, Fun Card or Annual Pass.

  •  Guests can purchase and make a reservation for same-day tickets if there is inventory available
  •  Single-day tickets are date specific, so your reservation to visit is included automatically when you choose the date of your ticket
  •  Guests can make a reservation on the same day of a planned visit if there is inventory available

 

 

If you have an existing ticket, Fun Card or Annual Pass, you must make a reservation prior to visiting the park. We have reserved daily capacity for our valued Pass Members and Fun Card holders. Guests can make a reservation on the same day of a planned visit if there is inventory available. To make a reservation if you have an existing ticket, Fun Card or Annual Pass: 

 

  1. 1. Click here or go to the site homepage and click the "Reserve Now" button
  2. 2. Identify yourself as either a ticket, Fun Card, or Annual Pass holder
  3. 3. Select the date you would like to visit
  4. 4. Enter your ticket, Fun Card, or Annual Pass barcode number and email address to confirm your reservation

 

 

Once you receive your reservation confirmation via email, you must bring that confirmation along with your single-day ticket, Fun Card, or Annual Pass to enter the park.

 

Do I need reservations for anything else other than my ticket, Fun Card or Annual Pass?

Guests purchasing premium experiences (dining, animal interactions) will need to make a reservation for the date of their premium experience in addition to the reservation required to enter the park.  


Please click here to reserve a date for your premium experience by entering your Ticket or Pass barcode. 

I purchased a date-specific ticket or I reserved a visit date with my Fun Card, Pass, or non-date-specific existing ticket but I need to change it. What do I do?

To reschedule your reservation date, click here. You will need the email address used for your reservation, and your order number.

My ticket is showing up as not found/expired when I register, what do I do?

Please call us at 407-545-5550 in advance of your visit. Guests without reservations cannot be guaranteed entry into the park due to limited capacity.

The system is not letting me make a reservation or finalize my transaction. What can I do?

If you are unable to make a reservation on your first attempt, we recommend trying these options:

  • Empty your cart by clicking “remove” on each item (your cart must be empty to proceed) and try again
  • Attempt to make the reservation in an incognito or private browsing window
  • Attempt to make the reservation on a different device (switch from phone to desktop, or vice versa)
 

I am a Pass Member, can I use my Friend for Free tickets to make a reservation?

We are committed to the health and safety of our guests, employees, and the animals in our care. Due to current operational constraints, select Pass Member benefits are not available at this time including Friend For Free. We are continually evaluating when we can start offering these special benefits to our valued Pass Members.

Do I need a reservation for anyone younger than 3?

Children ages 2 and under do not require a reservation, or an admission ticket for entry. Only ticketed guests ages 3 and older require a reservation for entry.

Does each person have to reserve individually, or can my entire party reserve at the same time?

Everyone in your party requires a reservation. Children ages 2 and under do not require a reservation or ticket for entry. Guests can make a reservation for up to 6 people at a time. If your group is over 6 guests, you must go in and make two separate reservations for the same day.

What kind of ticket holders are required to make reservations?

  • Previously purchased single-day tickets
  • Previously purchased multi-day tickets
  • Tickets purchased through a third party including AAA, Groupon, or other resellers
  • Fun Card Holders
  • Annual Pass Members
  • Teacher Cards
  • Preschool Cards

  • We are committed to the health and safety of our guests, employees, and the animals in our care. Due to operational constraints, we are not accepting reservations for complimentary tickets, including Annual Pass Free Guest Tickets.

    Can I make a reservation on the same day as my planned visit?

    Yes, you can make a reservation on the same day of your planned visit if there is inventory availability. 

    Can I purchase a date-specific ticket on the same day as my planned visit?

    Yes, you can purchase a date-specific ticket on the same day of your visit if there is inventory availability.

    I currently have a valid single-day ticket, group ticket, Annual Pass, or Fun Card in my possession and I want to reserve my day. What do I do?

    Please click here or go to “Reserve Now” on the homepage. Then find your ticket category, select the number of guests in your party, and choose your date of visit to create your reservation.

    I currently have a valid multi-day ticket, do I need to make a reservation for each day I plan to visit?

    Yes, reservations will need to be made for each day and each park a guest plans to visit. This can be done on that individual park’s website using the barcode on your multi-day ticket.

    I am going to buy a single-day ticket. How do I reserve my day?

    When you select the quantity of tickets you want to purchase, you will be prompted to select your date of visit. Once your transaction is complete, your single-day ticket will be date-specific.

    I am going to buy a Fun Card or an Annual Pass. Do I need to reserve my visit date?

    Yes, once you purchase your Fun Card or Annual Pass and your transaction is complete, you will be prompted to return back into the reservation system to reserve your first visit date.

    I want to purchase a multi-day/multi-park ticket. What do I need to do to reserve my day?

    Reservations are required for multi-day/multi-park tickets. You can visit one park per day and must make reservations for each day and each park separately.

    I currently have a complimentary Teacher Card/Preschool Card/Friends and Family Pass, how do I make a reservation?

    Teacher Card, Friends and Family Pass, and Preschool Card holders will make reservations under the Fun Card category on the reservation page.

    I want to use a complimentary/discounted military ticket (Waves of Honor), are reservations required for those tickets?

    Yes, all ticketed guests need reservations. Once a ticket has been printed, a reservation must be made for the day you and your guests wish to visit.

    I bought my ticket from a travel agent/ticket reseller, can I make reservations using this system?

    Yes, if you have a voucher, you are able to make a reservation through the reservation system here.

    I purchased tickets as part of an official vacation package. Do I need to make reservations?

    Yes. Guests that have already purchased an Official Vacation Package through our website will need to make reservations for the park by clicking here.

    What percentage of the park’s daily capacity will be reservation-based?

    100%. All guests will need to have a reservation or dated admission product to visit a park.

    What happens if I show up at the park without a reservation?

    We strongly discourage guests from visiting the park unless they have a reservation. Guests without reservations will only be permitted to enter if capacity is available, and admission is not guaranteed. 

    Is there an extra charge for using the reservation system?

    There is no charge for using the reservation system. The reservation system is a tool we have introduced to help manage capacity so that guests can enjoy a safe and fun experience while maintaining physical distancing. 

    Can reservations be transferred from one guest to another?

    No. Reservations can be rescheduled, but not transferred to other guests who are not included on the original reservation.

    What happens if I don't show up for my reservation?

    Single-day and multi-day tickets are non-refundable, but guests may change their reservation up to 24 hours before the original reservation date by calling 407-545-5550. Pass Members who are unable to use their reservation are asked to cancel as early as possible by calling 407-545-5550. This allows us to make space available to other guests.    

    If a day is completely booked, will there be a waitlist?

    There is not a waitlist, however guests should continue to check the reservation site, as inventory may change.

    I have an experience booked (dining, animal interactions). Do I still need a reservation for park entry?

    Yes, all guests need a reservation for entry to the park.

    I am a Pass Member and want to visit another park at a discounted rate. How do I get a reservation and ticket?

    Once a guest’s ticket is purchased in the Pass Member portal, visit the reservation page for that park to complete the reservation process.

    I am a Pass Member and the day I would like to visit is filled up, will additional inventory be added?

    Inventory will be closely monitored and adjusted based on demand and available capacity. We invite guests to check back frequently as inventory will be adjusted on a daily basis.

    What do I need to bring with me to access the park?

    Guests visiting will need to bring their original ticket/Annual Pass/Fun Card, their reservation confirmation, a face covering, and their photo ID for entry.

    How far in advance can I make a reservation?

    We are currently allowing guests to make reservations through the end of Spooktacular.

    Health and Safety FAQs

    Expand All
    Will I be required to wear a face covering?

    We have worked diligently with state and local health officials, medical experts and consultants, and attraction industry leaders to develop protocols and guidelines to safely reopen our parks, including requirements for employees and guests to wear face coverings.

     

    Face coverings are required for guests 2 and older. Guests are not required to wear them while eating and drinking, or in designated relaxation areas of the park. Face shields are not an acceptable face covering, and will not be allowed for entry into the park.

    What is considered an acceptable face covering?

    Face coverings that fit within the CDC guidelines are considered appropriate for guests when experiencing our parks. We reserve the right to require guests to remove and replace face coverings that are deemed offensive, or tend to provoke, shock, or offend the community or any group. Face shields are not an acceptable face covering, and will not be allowed for entry into the park.

    Can I bring my own face covering?

    Yes. All Guests ages 2 and older must bring and wear a face covering to enter the park. Click here for San Diego and state of California face covering guidelines and requirements.

    When am I allowed to take my face covering off?

    Face coverings will not be required when guests are eating or drinking, or in designated relaxation areas of the parks.

    What will happen if I have a high temperature?

    If you are feeling sick or have a fever, please stay home. All employees and guests must have their temperatures screened upon arrival using the San Diego County Public Health Department guidelines temperature recommendation of 100 degrees Fahrenheit. For those who do not pass the temperature screening, they will be escorted to a second location for a retest. If their temperature is confirmed, they will be denied entry and we will gladly re-accommodate their visit for an alternate date. 

    How do I buy tickets before visiting the parks?

    To help maintain physical distancing within our parks, all of our parks will require advance online reservations. For more information about the reservation-based admission system, please click here.

    Will park hours change?

    For the latest park hours and scheduling information, please click here.

    Can I still use cash at the parks?

    Yes, guests can still use cash to make in-park purchases, but we highly encourage using contactless payments, including credit cards, debit cards, Apple Pay, Google Pay, etc.

    Will I have to wait to enter the park?

    We anticipate that the arrival process will require more time as we implement the measures required to open our parks safely. Please allow for more time when planning your visit and our staff will assist you upon arrival.

    How are you handling capacity?

    To help maintain physical distancing within our parks, all of our parks will require advance online reservations and will observe capacity limitations for admittance. For more information about the reservation-based admission system, please click here.

    Will all the rides and attractions be open?

    The State of California has not issued theme park reopening guidelines, so all coasters and rides including Skytower, Bayside Skyride, and Sesame Street® Bay of Play children’s play area will remain temporarily closed.

    Will I still be able to see and experience all of the animals?

    Animal exhibits and presentations will be available during Spooktacular. Line queues, viewing area, exhibit capacity and guest flow through exhibits may be adjusted or modified to maintain physical distancing. Guests will be able to enjoy presentations with modified seating to follow physical distancing measures; certain schedules and formats may be temporarily adjusted to maintain physical distancing requirements.

    How will dining areas be different?

    Restaurants across the parks will include arranged seating layouts to accommodate physical distancing. Tables and chairs will be sanitized with increased frequency, condiment and topping stations will be closed, utensils will be pre-packaged, and guests with refillable products will be provided single-use alternatives. In lieu of traditional menus, please click here to see dining options. Additional grab-and-go and pre-packaged food offerings will be added. Buffet-style service areas will be adjusted or closed until further notice.

    How will shopping areas be different?

    In our retail shops and queues, we will have markings for physical distancing and signage directing guests to defined entrances and exits. To minimize contact of items at checkout, bagging and wrapping materials will be given to customers.

    What are you doing to protect the animals in your care from SARS-CoV-2 (the virus that causes COVID-19)?

    The health and welfare of the animals in our care is always of the utmost importance, and we continue to monitor developments regarding SARS-CoV-2 closely. Our experts are following the recommendations of veterinary and public health officials including the American Veterinary Medical Association and the CDC, as we learn more about how SARS-CoV-2 relates to animal health. 

    Our veterinarians are continuously reviewing the most current science and animal health information as well as our response plans that have been developed with feedback from outside animal experts including veterinarians, epidemiologists, and virologists. We are also increasing preventative health screenings during this time. 

    Out of an abundance of caution, teams working with certain animals are using additional personal protective equipment. Any new information provided by public health or veterinary professionals is reviewed daily by our animal care experts to determine whether the risk to animal health has changed.

     

    How long will these protocols be in place?

    These protocols and guidelines serve as enhancements to our existing standard operating procedures due to the COVID-19 pandemic. The protocols and guidelines will be modified based on evolving industry standards and methodologies, public health, and governmental directives, and advancing scientific knowledge on the transmissibility of COVID-19.

    Current Pass Member FAQs

    Expand All
    I am having trouble logging in with my email and password, what do I do?

    On the Pass Member login page, enter your 16 digit Pass barcode (that begins with the letter A) and zip code in the corresponding fields (shown below) to access your account.


    Pass Member log in with Barcode

    Who can use the Pass Member website?

    All active and expired Pass Members (full paid and EZpay) with a US zip code on their account.


    Note:
    Expired Pass Members can access the website to renew their Passes, but will not have access to all information on the site until their Pass has been renewed. At this time, non-US Pass Members are unable to access the Pass Member Website.

    What’s available to Pass Members on the website?

    The Pass Member website is the key to unlocking Pass Member exclusive benefits and offers. Pass Members have access to all the following and more:

    • Exclusive Offers
    • Discounted Products
    • Renewal Offers
    • EZpay account access
    • List of Monthly Rewards and Pass Benefits

    I just bought a Pass. How do I access the website?

    Once you have your pass barcode, please visit the account sign-up page, (if you don't have an account with us), enter your email address and fill out the requested pass information. Please see Registration Instructions below for more information.  If you do have an account, please login and click the "Add a Pass" button to import this pass to your profile.

    I have a Pass for multiple SeaWorld Parks. Do I need to create a profile on each website?

    Multi-park Pass Members only need to create one online profile. Once created, the same profile can be used across all SeaWorld Parks Pass Member websites, including:


    • SeaWorld San Diego
    • SeaWorld San Antonio
    • SeaWorld Orlando
    • Busch Gardens Tampa
    • Busch Gardens Williamsburg
    • Sesame Place
    • Aquatica Orlando
    • Aquatica San Antonio
    • Aquatica San Diego
    • Adventure Island Tampa
    • Water Country USA Williamsburg
    • Discovery Cove

    I have multiple Passes on my account. Can I redeem offers for the other Passes?

    Yes, Pass Members can access offers for other Pass Members on their account. When an offer is limited per Pass Member, you can redeem it for other Pass Members in your household in a few ways:

     

    1. Attempt to add the pass to your account.  Login to your account and select the "Add a Pass" box.  (Note: not all passes are able to be merge - most often because a separate account has already been created for them... in this case, use one of the other options).

    2. Go to the Pass Member login page, and use the barcode & zip code method to access the offer

    3. Create a separate account for the other person to manage their own offers separately


    Registration Restrictions: Pass Members under the age of 13 cannot register an email address to their barcode or save any profile information. They will, however, have access to specific renewal offers for their Pass when logged in via barcode and zip code.

    Why can’t I update my profile?

    If you logged in using your barcode and zip code, you will be unable to update any profile information. Three easy ways to update your account information:


    Sign up for an account (or sign in to your existing one) using your email address and password

    Visit the Tickets & Reservations counter at our park

    Call: 619-222-4SEA

    I have an expired Pass (or my Pass is about to expire) and want a new one, what do I do?

    If you already signed up on the Pass Member website using your expired Pass: Log in using your email address and password. Then click the Renew Your Pass button and choose from your exclusive renewal offers.


    If you did not sign up on the Pass Member website using your expired Pass: Sign up with your expired Pass' barcode (that begins with the letter A) and zip code. Then click the Renew Your Pass button and choose from your exclusive renewal offers.

    I just bought a Pass and I want to link it to my previous Pass Member profile.

    Any new Pass purchased on a park website, front gate or over the phone will not be automatically tied to a previous online profile; however, you can login to your account & add those to your profile using the "Add a Pass" box in your account page (as long as they have not already been attached to another profile).  Only Passes purchased through the online renewal offers will be automatically linked to your profile.

    Are Teacher and Preschool Passes being extended?

    Free Teacher Fun Card and Preschool Passes get free admission to Spooktacular but must make a reservation prior to arriving. Eligible teachers and preschoolers can get a 2021 Teacher Card and Preschool Pass when they become available. Paid Preschool Passes will be extended into 2021.

    Registration Instructions

    Step 1: Go to SeaWorld San Diego's Pass Member login page.


    Step 2: Enter your email address. If you have previously signed up for an account on our website, please use that email address. If not, click the "SIGN UP NOW" link instead

    SeaWorld San Diego Online Account Log In

    Step 3: Enter a password. If you have created an account previously, you will be prompted to enter the password associated with the email address provided. If you have not previously created an account, please create a password at least eight (8) characters long, including at least one (1) number, one (1) uppercase letter, and one (1) lowercase letter.


    Step 4: If you clicked "SIGN UP NOW", enter your Pass barcode. Barcode is the 16 or 19 digit number that begins with the letter “A” . 

    SeaWorld San Diego Online Account Log In

    Step 5: Enter the Zip Code associated with the credit card used to purchase your Pass.

    General FAQs

    Expand All
    Can I make an animal encounter reservation in the park?

    Yes, however because of limited capacity and popularity of the animal encounters, it is highly recommended to make animal encounter reservations online in advance of your visit. Animal encounters sell out far in advance. You can check animal encounter availability, and make your online reservation here. Pass Members receive a discount on select animal encounters - please log in to your account to make your reservation.