Health and Safety FAQsExpand All
Will I be required to wear a face covering?
Per the California Department of Public Health, face coverings are recommended for all guests when indoors.
Can I still use cash at the parks?
Yes, guests can still use cash to make in-park purchases, but we highly encourage using contactless payments, including credit cards, debit cards, Apple Pay, Google Pay, etc.
What are you doing to protect the animals in your care from SARS-CoV-2 (the virus that causes COVID-19)?
The health and welfare of the animals in our care is always of the utmost importance, and we continue to monitor developments regarding SARS-CoV-2 closely. Our experts are following the recommendations of veterinary and public health officials including the American Veterinary Medical Association and the CDC, as we learn more about how SARS-CoV-2 relates to animal health.
Our veterinarians are continuously reviewing the most current science and animal health information as well as our response plans that have been developed with feedback from outside animal experts including veterinarians, epidemiologists, and virologists. We are also increasing preventative health screenings during this time.
Out of an abundance of caution, teams working with certain animals are using additional personal protective equipment. Any new information provided by public health or veterinary professionals is reviewed daily by our animal care experts to determine whether the risk to animal health has changed.