To deliver the safest and best dining experience to all customers, please read through and acknowledge the vital information below.
Trained And Educated Staff
In a partnership with Food Allergy Research and Education (FARE), all of our staff is trained and educated in allergen management.
Offering Of Specialty Items
We have alternative food selections to meet a variety of dietary stipulations. Just ask and our food facility supervisors will be more than happy to give you a list of what these foods are and where to get them in the park.
Allergen Information Cards
To ensure you have the safest possible experience at our park, pick up an Allergen Information Card at guest services. These cards suggest meal facilities for specific dietary needs as well as a chef card for you to complete. They’re all the information you’ll need for an allergen-free experience with us.
What To Do
Speak to the cashier at the food facility of your choice and ask for the supervisor. After that you’ll plan the perfect meal with the supervisor with your food allergens in mind.
Cross contact of food ingredients is difficult to manage. Speak with the food supervisor about the cooking process when you order your food to make certain there will be no cross-contact with your order.
Tips For A Safe Trip:
Follow these tips to allow us to best serve you and ensure a safe and great dining experience with us!
- Ask for a supervisor before eating.
- Visit food facilities when they aren’t busy so your needs are easily met.
- Inquire about cross-contact.
Designated Dining Facility
There are many great places to dine at SeaWorld San Antonio, however Shamu’s Smokehouse offers the most variety in the menu to meet any variety of dietary needs and is the Designated Allergen Friendly Location.
We move forward in our efforts to maintain an allergen friendly environment with FARE’s assistance. FARE keeps us educated in allergen management and will do the same for all who visit their website.
For food allergy questions, please email us at [email protected].