• Due to safety restrictions all participants must be at least 48 inches tall.
• All guests will be measured without shoes.
• Check-in will begin at 15 minutes prior to the reservation time.
• Check in inside the entrance to the Penguin Encounter
• Reservation Confirmation is only valid for the date of your reservation.
• All guests under 18 years of age must be accompanied by a paying adult. A parent/guardian must purchase program admission and accompany participants under the age of 18. Anyone under the age of 18 booked without a paid adult may have their reservation cancelled.
• If you are participating on a day that SeaWorld is open, park admission is not included but required to participate in the program.

Program times, prices, components, and animal participation are subject to change. This tour requires participants to climb and descend stairs and to navigate narrow hallways. Individuals with disabilities who require accommodations should call us at 210-523-3608 to discuss requests prior to making reservations. SeaWorld respectfully requests 2 weeks’ notice of any need for accommodation, but every effort will be made to satisfy requests received less than 2 weeks in advance to the extent possible with in the time provided. The program fee is non-refundable; however, the program will be rescheduled when possible. Please keep in mind if you arrive late you may not be able to join the program. For questions, please call 210-523-3608.