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Cancellation Policy
Tickets are non-refundable and non-transferable. Valid only at the park(s) specified. The original credit card used during the purchase and a valid government-issued photo ID will be verified at the turnstile before entry to the park. For products with reservations, you can cancel without any fees at least 24 hours prior to your reservation by calling 407-545-5550 between 8:00 am and 8:00 pm ET.

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